ZP
Zikhona P
Active since Dec 2024
2
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2 reviews3 months ago
EastVaal Motors Misrepresentation case
I am deeply disappointed and distressed by my experience with Eastvaal Motors Witbank. I purchased a Renault Triber that was explicitly represented to me as a 2026 demo model with 150km mileage. I am based in Cape Town, and the transaction was conducted remotely. Upon delivery, I was shocked to discover that the vehicle delivered had approximately 14,800km on the odometer. This was a material and fundamental misrepresentation of the product sold to me. I immediately contacted the salesperson, whose response showed no surprise. On 10 January, I formally notified both the dealership and the financing bank that I was rejecting the vehicle in terms of the Consumer Protection Act (CPA). To date: The dealership has failed to collect the misrepresented vehicle I have not received registration papers The vehicle is not registered in my name I am being expected to make payments for a vehicle I lawfully rejected This situation has caused significant stress and emotional distress. I believe my physical distance from the dealership and the fact that I am a woman contributed to how casually my rights have been disregarded. I am still seeking: Immediate collection of the vehicle Cancellation of the finance agreement Written confirmation that my credit profile will not be affected
112 replies
17 months ago
Pathetic service
Absolutely pathetic service. I orded a kettle on the 26 November with an estimated delivery date of 3-5 day and today is the 6th December, no communication whatsoever! I tried to cancel the order 48 hrs ago, no response meanwhile on their portal it says the response time is 2 hours !!!!
0 replies
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