CT
Charmaine T
Active since Dec 2024
2
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2 reviews16 months ago
BB AUTO MOKOPANE EXCELLENT SERVICE
Thank you to BB Nissan Mokopane Riaan and George and their staff for the EXCELLENT service. Finding AND fixing it within 45 minutes. UNLIKE BB Sinoville where we sat for the whole day and sent back 200km with a car that shows ABS failure, AIRBAGS failure, no speedometer. BB Auto Mokopane REALLY went the extra mile looking after us as customers and the Mechanic is highly competent. REALLY RECOMMENDED to take your Nissan there.
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17 months ago
Bad Service BB NISSAN SINOVILLE
We bought 2 Navaras,A MONTH ago one at BB Sinoville with an electrical problem. Almost all systems failing. My husband had it at the service centre at BB Nissan Sinnoville. They fastened an earth bolt and it worked for a few 100 km. Same thing happened. He phoned the salesman and asked if he can bring the Navara in and was told to have it there the next day at 7. He left home at 5 sat there from 7 to after 2 just to be told they cant find the fault he has to bring it in again they need more time. But he can drive back home (over 200km) at 3 pm gave him a number of Nissan SA to phone if the car would have a breakdown. Nobody offered to order him something to eat after 9 hours - we would pay obviously. And what gets me the most is NO LOAN CAR. For a huge branch like that. I witnessed the service supervisor telling the Service Manager (a lady by the way) that it would be a risk to drive that Navara back home like that. They couldn't arrange for a Demo car or nothing. Had him drive home and back to them next week. Im busy SEARCHING FOR ANOTHER NISSAN SERVICE CENTER. Not sure who to trust now. Nobody cares as long as they make a ****** sale
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1 Star
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