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EK
Eugene K
Active since Dec 2024
2
Reviews
0
Industries
Reviews
2 reviews
Metropolitan Life
3 months ago
Dispute of Policy Cancellation
I am extremely disappointed with the service received from Metropolitan regarding my Policy with them. After losing my job, I contacted Metropolitan and explained my financial situation. I was advised that the debit order would be stopped and that the policy would continue until maturity in 2026. At no point was I properly informed that the policy could completely lapse or lose all its value. I have now discovered that the policy was terminated in 2022 and that the investment allegedly became negative and worthless. This came as a complete shock because I re**** on the information provided to me by their consultants. Customers deserve clear and transparent communication, especially during financial hardship. If I had been properly informed about the consequences, I would have explored other options instead of believing my investment was still secure until maturity. I am requesting a full investigation, policy history, and explanation regarding how this policy was allowed to terminate without proper understanding on my side. I hope Metropolitan will urgently address this matter and treat customers fairly. I have sent an email to no response a week later.
3 replies
Ram Hand To Hand Couriers
20 months ago
No update on the tracker
Worse service ever. My parcel is not traceable. No update. It was supposed to be delivered yesterday and there’s no communication. I called and they told me they will get back to me. They never cared to get back to me
1 reply
Review Distribution
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1 Star
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