M
Mabolaya M
Active since Dec 2024
3
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0
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Reviews
3 reviews2 months ago
Extremely Bad Customer Service
Extremely Bad service. Service advisors don’t even care about you unsatisfied customer. Brought it my Ford 2.2tdi for service, paid R7700. They refuse to give me mechanic notes about what they he observed during vehicle test drive. They say I must pay R1300 to get feedback from vehicle test drive they did after a service which I paid for. I spoke to two ladies. Service advisor and another lady coordinating vehicles in the workshop.
0 replies
3 months ago
NEVER do important repairs with Ford Lazarus.
Endless headache from Ford Lazarus. My Ford Ranger 2.0 BiTurbo only serviced by Lazarus (FSH) for 4 years until my first repairs started. The first three repairs before 100K were covered by warranty, I had to return MULTIPLE times to replace broken diff lock. I then paid for injector replacements and some cylinder work. Problem was fixed but my car has been leaking oil ever since. They refused to fix the oil leak. I paid R12000 to fix the oil leak. Even after that my car is still leaking and they ignore all my emails. My car has NEVER been touched by any other mechanics besides them. NEVER do important repairs with Ford Lazarus.
0 replies
16 months ago
Anelisa 876592, Effi...
Anelisa 876592, Efficient help from to setup WiFi router
56 replies
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (66.66666666666667%)