FL
Ford Lazarus Centurion
Unclaimed Business
FL
Ford Lazarus Centurion
Unclaimed Business
10 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
-100
Recommended: Unlikely
Review Distribution
1.5|10 Reviews
Jun '25 - May '26
5(12.5%)
4(0%)
3(0%)
2(0%)
1(87.5%)
5(12.5%)
4(0%)
3(0%)
2(0%)
1(87.5%)
Frequently Asked Questions About Ford Lazarus Centurion
Ford Lazarus Centurion has a TrustIndex of 0 out of 10 on Hellopeter, based on 10 reviews in the last 12 months. Hellopeter has tracked Ford Lazarus Centurion across 24 total reviews. How is the TrustIndex calculated? →
Recent reviews (10)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAC
Andrew C
1 reviews | Active since Jan 2020
16 Mar 2026, 11:05
Terrible customer service.
I wish that I could leave a zero star rating, I have contacted them multiple times through their portal and by telephone to book my vehicle in for a service and nobody has contacted me after leaving multiple messages.
Helpful (0)
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Andrew C
1 reviews | Active since Jan 2020
16 Mar 2026, 11:05
Terrible customer service.
I wish that I could leave a zero star rating, I have contacted them multiple times through their portal and by telephone to book my vehicle in for a service and nobody has contacted me after leaving multiple messages.
0
Replies (0)AK
Aphiwe K
1 reviews | Active since Jan 2020
4 Feb 2026, 07:27
LACK OF EMPATHY AND BAD CUSTOMER SERVICE BY LAZARUS FORD CENTURION
Bad customer service, lack of empathy and dismissive attitude. My wife has a Ford eco sport trend, full service history with Lazarus centurion Ford, still under full warranty. on 02 February 2026, I had just dropped off my son at school, when I returned to the car, it wouldn’t start (I had a feeling it’s a flat battery so I needed to be sure before I purchase one). So I called my insurance to tow me to Lazarus Ford centurion. When I got there I told them the car is not starting I need assistance with a jump start to see if it’s the battery or something else, and if it is the battery then I will buy it at the dealer parts shops. They told me they cannot assist with a jump start they need to do a job card to diagnose the car at a cost of +R1100. I told them no I just need a jump start then if the car won’t start I will do the diagnosis. When I saw I would not get the assistance I need I proceeded to their parts shop and asked to purchase a new battery and they told me they do not have stock. I returned to the lady at the reception and with a straight face, no empathy no care she told me there’s nothing they can do the jump start kit has been ******. I was at their dealer outside stranded in the sun, mechanics, staff technicians passed me with no empathy or care. I had to call my insurance to jump start me at their yard and I drove to car to the nearest Willard for a new battery and now I am sorted. Oh and I called their customer service and they told me the dealer should make a plan for a jump start if I’m stranded in their yard, they cannot just say it’s ****** it ends there.
Helpful (0)
|Replies (0)AK
Aphiwe K
1 reviews | Active since Jan 2020
4 Feb 2026, 07:27
LACK OF EMPATHY AND BAD CUSTOMER SERVICE BY LAZARUS FORD CENTURION
Bad customer service, lack of empathy and dismissive attitude. My wife has a Ford eco sport trend, full service history with Lazarus centurion Ford, still under full warranty. on 02 February 2026, I had just dropped off my son at school, when I returned to the car, it wouldn’t start (I had a feeling it’s a flat battery so I needed to be sure before I purchase one). So I called my insurance to tow me to Lazarus Ford centurion. When I got there I told them the car is not starting I need assistance with a jump start to see if it’s the battery or something else, and if it is the battery then I will buy it at the dealer parts shops. They told me they cannot assist with a jump start they need to do a job card to diagnose the car at a cost of +R1100. I told them no I just need a jump start then if the car won’t start I will do the diagnosis. When I saw I would not get the assistance I need I proceeded to their parts shop and asked to purchase a new battery and they told me they do not have stock. I returned to the lady at the reception and with a straight face, no empathy no care she told me there’s nothing they can do the jump start kit has been ******. I was at their dealer outside stranded in the sun, mechanics, staff technicians passed me with no empathy or care. I had to call my insurance to jump start me at their yard and I drove to car to the nearest Willard for a new battery and now I am sorted. Oh and I called their customer service and they told me the dealer should make a plan for a jump start if I’m stranded in their yard, they cannot just say it’s ****** it ends there.
0
Replies (0)MM
Mabolaya M
1 reviews | Active since Jan 2020
26 Jan 2026, 10:39
NEVER do important repairs with Ford Lazarus.
Endless headache from Ford Lazarus. My Ford Ranger 2.0 BiTurbo only serviced by Lazarus (FSH) for 4 years until my first repairs started. The first three repairs before 100K were covered by warranty, I had to return MULTIPLE times to replace broken diff lock. I then paid for injector replacements and some cylinder work. Problem was fixed but my car has been leaking oil ever since. They refused to fix the oil leak. I paid R12000 to fix the oil leak. Even after that my car is still leaking and they ignore all my emails. My car has NEVER been touched by any other mechanics besides them. NEVER do important repairs with Ford Lazarus.
Helpful (0)
|Replies (0)MM
Mabolaya M
1 reviews | Active since Jan 2020
26 Jan 2026, 10:39
NEVER do important repairs with Ford Lazarus.
Endless headache from Ford Lazarus. My Ford Ranger 2.0 BiTurbo only serviced by Lazarus (FSH) for 4 years until my first repairs started. The first three repairs before 100K were covered by warranty, I had to return MULTIPLE times to replace broken diff lock. I then paid for injector replacements and some cylinder work. Problem was fixed but my car has been leaking oil ever since. They refused to fix the oil leak. I paid R12000 to fix the oil leak. Even after that my car is still leaking and they ignore all my emails. My car has NEVER been touched by any other mechanics besides them. NEVER do important repairs with Ford Lazarus.
0
Replies (0)MS
Mmabatho S
1 reviews | Active since Jan 2020
18 Sept 2025, 09:39
Unprofessional, dismissive service staff and car failed after paid dealership service.
I took my car in for a scheduled service on 17 September 2025 and paid R4,556.72, expecting a professional experience. Unfortunately, less than 24 hours later, my car wouldn't start no error messages, just completely unresponsive. I called for help early in the morning, and despite speaking with the driver and later Zandile at the dealership, I received no support or accountability. Zandile rudely told me to tow the car back at my own expense, refused to explain anything about service warranties, and eventually hung up on me.I ended up arranging my own tow truck and returned the car to the dealership. Upon arrival, I was received by Nicoline, who also showed no concern or empathy, offered no apology, and didn’t even arrange transport for me until I asked. Even then, there was mention of additional charges, despite this clearly being a return job. As a woman dealing with other women, I expected at least some understanding or professionalism. Instead, I was treated with rudeness and indifference, as if I was expected to diagnose the car myself.This has been a frustrating and disappointing experience, and I would not recommend this dealership based on the service I received. Customers deserve respect, transparency, and accountability I experienced none of that.
Helpful (0)
|Replies (0)MS
Mmabatho S
1 reviews | Active since Jan 2020
18 Sept 2025, 09:39
Unprofessional, dismissive service staff and car failed after paid dealership service.
I took my car in for a scheduled service on 17 September 2025 and paid R4,556.72, expecting a professional experience. Unfortunately, less than 24 hours later, my car wouldn't start no error messages, just completely unresponsive. I called for help early in the morning, and despite speaking with the driver and later Zandile at the dealership, I received no support or accountability. Zandile rudely told me to tow the car back at my own expense, refused to explain anything about service warranties, and eventually hung up on me.I ended up arranging my own tow truck and returned the car to the dealership. Upon arrival, I was received by Nicoline, who also showed no concern or empathy, offered no apology, and didn’t even arrange transport for me until I asked. Even then, there was mention of additional charges, despite this clearly being a return job. As a woman dealing with other women, I expected at least some understanding or professionalism. Instead, I was treated with rudeness and indifference, as if I was expected to diagnose the car myself.This has been a frustrating and disappointing experience, and I would not recommend this dealership based on the service I received. Customers deserve respect, transparency, and accountability I experienced none of that.
0
Replies (0)MT
Martin T
1 reviews | Active since Jan 2020
21 Aug 2025, 18:24
Ford lazarus
Hi all i would like to share my bad experience i had with Ford lazarus centurion. I have a 2022 ecosport with a EcoBoost engine full service history with the OEM and still full factory warranty. On 14-04-2025 my car broke and left me stranded. We took it to ford lazarus anf they told me they will do an assessment. They phoned me 2 days later telling me that the engine is damaged. (no compression on num 1 cylinder). I was told that warranty will not cover it because its due to the fuel. I was quoted 113k for an engine and labour. I have all my proof on hand. Fuel sample report. (passed) Fuel slips to show that i used the recommended fuel and that proof that i only used the same brand of fuel. The service manager does not know anything with his useless technician that was with him in my meeting. I got my car back paying for the fault finding took it to a different ford where they replaced my engine under warranty no question asked. PLEASE DO NOT TAKE YOUR FORD FOR ANYTHING TO FORD LAZARUS.
Helpful (0)
|Replies (0)MT
Martin T
1 reviews | Active since Jan 2020
21 Aug 2025, 18:24
Ford lazarus
Hi all i would like to share my bad experience i had with Ford lazarus centurion. I have a 2022 ecosport with a EcoBoost engine full service history with the OEM and still full factory warranty. On 14-04-2025 my car broke and left me stranded. We took it to ford lazarus anf they told me they will do an assessment. They phoned me 2 days later telling me that the engine is damaged. (no compression on num 1 cylinder). I was told that warranty will not cover it because its due to the fuel. I was quoted 113k for an engine and labour. I have all my proof on hand. Fuel sample report. (passed) Fuel slips to show that i used the recommended fuel and that proof that i only used the same brand of fuel. The service manager does not know anything with his useless technician that was with him in my meeting. I got my car back paying for the fault finding took it to a different ford where they replaced my engine under warranty no question asked. PLEASE DO NOT TAKE YOUR FORD FOR ANYTHING TO FORD LAZARUS.
0
Replies (0)CL
Chantelle L
1 reviews | Active since Jan 2020
13 Aug 2025, 09:02
Ford Lazarus only half fixed my car resulting in being stranded in Kuruman
On 19 July 2025 Ford Lazarus took in my father’s Ford Kuga for repairs because of a knocking sound. They decided that the brake pads, disks, as well as the right CV joint should be replaced. This was done and vehicle was given back. However on 27 July 2025 they left for the Northern Cape and vehicle started giving trouble- only for my father and his partner to end up stranded in Kuruman on 4 July 2025. Turns out the left CV joint was also busted. Ended up having to take extra time off, needing 4 accommodation and towing from road to Ford Kuruman for repairs. Explaining to Ford Lazarus that they should take some responsibility for this- as they essentially handed him a car that was not fully road worthy and fixed- has only resulted in vague emails that take weeks and sorry but we fixed the right hand one. No responsibility taken and responses that only indicate they have not read the emails. I strongly believe Lazarus did not inspect the car properly otherwise they would've replaced the left CV Joint too. Their inadequate repairs and inspection led to a cost of R8660 for accommodation and towing. Which would have been prevented had they replaced both CV joints at the first repairs. Beyond their inadequate repairs their communication has been lackadaisical and frustrating at best.
Helpful (0)
|Replies (0)CL
Chantelle L
1 reviews | Active since Jan 2020
13 Aug 2025, 09:02
Ford Lazarus only half fixed my car resulting in being stranded in Kuruman
On 19 July 2025 Ford Lazarus took in my father’s Ford Kuga for repairs because of a knocking sound. They decided that the brake pads, disks, as well as the right CV joint should be replaced. This was done and vehicle was given back. However on 27 July 2025 they left for the Northern Cape and vehicle started giving trouble- only for my father and his partner to end up stranded in Kuruman on 4 July 2025. Turns out the left CV joint was also busted. Ended up having to take extra time off, needing 4 accommodation and towing from road to Ford Kuruman for repairs. Explaining to Ford Lazarus that they should take some responsibility for this- as they essentially handed him a car that was not fully road worthy and fixed- has only resulted in vague emails that take weeks and sorry but we fixed the right hand one. No responsibility taken and responses that only indicate they have not read the emails. I strongly believe Lazarus did not inspect the car properly otherwise they would've replaced the left CV Joint too. Their inadequate repairs and inspection led to a cost of R8660 for accommodation and towing. Which would have been prevented had they replaced both CV joints at the first repairs. Beyond their inadequate repairs their communication has been lackadaisical and frustrating at best.
0
Replies (0)GT
Gert T
1 reviews | Active since Jan 2020
2 Aug 2025, 09:53
I hereby would like to give my thanks and appreciation to Lazarus Ford Centurion, especially for Estelle and Charlene for their loyal support and professional service rendered to me during the purchasing of the Ford Territory
I hereby would like to give my thanks and appreciation to Lazarus Ford Centurion, especially for Estelle and Charlene for their loyal support and professional service rendered to me during the purchasing of the Ford Territory. They went the extra mile for finding the right colour I wanted as well as a excellent purchase deal. Keep up the good work.
Helpful (0)
|Replies (0)GT
Gert T
1 reviews | Active since Jan 2020
2 Aug 2025, 09:53
I hereby would like to give my thanks and appreciation to Lazarus Ford Centurion, especially for Estelle and Charlene for their loyal support and professional service rendered to me during the purchasing of the Ford Territory
I hereby would like to give my thanks and appreciation to Lazarus Ford Centurion, especially for Estelle and Charlene for their loyal support and professional service rendered to me during the purchasing of the Ford Territory. They went the extra mile for finding the right colour I wanted as well as a excellent purchase deal. Keep up the good work.
0
Replies (0)LM
Lethabo M
1 reviews | Active since Jan 2020
10 Jul 2025, 16:20
Extremely Disappointed with Service History Oversight
I've been a loyal customer of Ford Lazarus Centurion, taking my car there for servicing for years, have a record of all work done. I'm incredibly frustrated and disappointed with my recent experience. When I brought my car in for its last service, I was quoted an exorbitant ZAR 9,000 for a cambelt replacement. This immediately raised a red flag for me, as I distinctly remember having the cambelt replaced in 2020 at approximately 100,000 km, with the next replacement due at 200,000 km or 7 years. Given that it's now 2025 and my car is only at 138,000 km, it's clear the cambelt replacement was nowhere near due. My main point of frustration is this: How could the service department, with my car's full service history on record, quote me for a service item that was demonstrably not required? This oversight not only wasted my time but, more importantly, it led me to not service my car because the quoted amount was so high for something I believed was unnecessary. It's concerning that I was almost charged for a job that wasn't needed, and it seriously undermines my trust in their service department's attention to detail and ability to accurately assess my car's needs based on its own documented history. I expect a dealership with access to such records to be more thorough and avoid quoting for services already performed or not yet due. This experience has left me questioning the reliability of their recommendations and the overall value of servicing my vehicle with them in the future.
Helpful (0)
|Replies (0)LM
Lethabo M
1 reviews | Active since Jan 2020
10 Jul 2025, 16:20
Extremely Disappointed with Service History Oversight
I've been a loyal customer of Ford Lazarus Centurion, taking my car there for servicing for years, have a record of all work done. I'm incredibly frustrated and disappointed with my recent experience. When I brought my car in for its last service, I was quoted an exorbitant ZAR 9,000 for a cambelt replacement. This immediately raised a red flag for me, as I distinctly remember having the cambelt replaced in 2020 at approximately 100,000 km, with the next replacement due at 200,000 km or 7 years. Given that it's now 2025 and my car is only at 138,000 km, it's clear the cambelt replacement was nowhere near due. My main point of frustration is this: How could the service department, with my car's full service history on record, quote me for a service item that was demonstrably not required? This oversight not only wasted my time but, more importantly, it led me to not service my car because the quoted amount was so high for something I believed was unnecessary. It's concerning that I was almost charged for a job that wasn't needed, and it seriously undermines my trust in their service department's attention to detail and ability to accurately assess my car's needs based on its own documented history. I expect a dealership with access to such records to be more thorough and avoid quoting for services already performed or not yet due. This experience has left me questioning the reliability of their recommendations and the overall value of servicing my vehicle with them in the future.
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Replies (0)