AK
Aphiwe K
Active since Dec 2020
5
Reviews
0
Industries
Reviews
5 reviews2 months ago
LACK OF EMPATHY AND BAD CUSTOMER SERVICE BY LAZARUS FORD CENTURION
Bad customer service, lack of empathy and dismissive attitude. My wife has a Ford eco sport trend, full service history with Lazarus centurion Ford, still under full warranty. on 02 February 2026, I had just dropped off my son at school, when I returned to the car, it wouldn’t start (I had a feeling it’s a flat battery so I needed to be sure before I purchase one). So I called my insurance to tow me to Lazarus Ford centurion. When I got there I told them the car is not starting I need assistance with a jump start to see if it’s the battery or something else, and if it is the battery then I will buy it at the dealer parts shops. They told me they cannot assist with a jump start they need to do a job card to diagnose the car at a cost of +R1100. I told them no I just need a jump start then if the car won’t start I will do the diagnosis. When I saw I would not get the assistance I need I proceeded to their parts shop and asked to purchase a new battery and they told me they do not have stock. I returned to the lady at the reception and with a straight face, no empathy no care she told me there’s nothing they can do the jump start kit has been ******. I was at their dealer outside stranded in the sun, mechanics, staff technicians passed me with no empathy or care. I had to call my insurance to jump start me at their yard and I drove to car to the nearest Willard for a new battery and now I am sorted. Oh and I called their customer service and they told me the dealer should make a plan for a jump start if I’m stranded in their yard, they cannot just say it’s ****** it ends there.
0 replies
44 months ago
CarTime mechanics
Never go to CarTime mechanics in Centurion central. Bad worksmanship and no accountability, stay away.
0 replies
55 months ago
Miway life insurance without consent
The Miway team used my personal details to sign me up for a life cover. This morning I woke up to a life cover policy by Miway that I did not agree or enquire about. Just because I interacted with the car insurance department, they decided to use my details without my consent to put me under a life cover policy. I believe that is a fraudulent exercise and people should be aware.
106 replies
65 months ago
ECO PARK EAST HIGHVELD.
These MT people are ****** crooks. I only received R710 out of R6870 of my deposit. They will find anything not to refund you. And their buddies RMS ISMRT REMOTE METERING SOLUTIONS, good luck getting your electricity deposit from them. Submitted my cancellation form on the 13th of October 2020 and till this day it’s story after story.
0 replies
65 months ago
NO DEPOSIT REFUND. Eco Park East E316
Submitted my cancellation form on the 13th of October 2020. Till this day I haven’t received my refund. It’s stories after stories, what a s#itty company. ****** crooks.
56 replies
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5 (100%)