MS
Mmabatho S
Active since Jun 2010
10
Reviews
0
Industries
Reviews
10 reviews7 months ago
Unprofessional, dismissive service staff and car failed after paid dealership service.
I took my car in for a scheduled service on 17 September 2025 and paid R4,556.72, expecting a professional experience. Unfortunately, less than 24 hours later, my car wouldn't start no error messages, just completely unresponsive. I called for help early in the morning, and despite speaking with the driver and later Zandile at the dealership, I received no support or accountability. Zandile rudely told me to tow the car back at my own expense, refused to explain anything about service warranties, and eventually hung up on me.I ended up arranging my own tow truck and returned the car to the dealership. Upon arrival, I was received by Nicoline, who also showed no concern or empathy, offered no apology, and didn’t even arrange transport for me until I asked. Even then, there was mention of additional charges, despite this clearly being a return job. As a woman dealing with other women, I expected at least some understanding or professionalism. Instead, I was treated with rudeness and indifference, as if I was expected to diagnose the car myself.This has been a frustrating and disappointing experience, and I would not recommend this dealership based on the service I received. Customers deserve respect, transparency, and accountability I experienced none of that.
0 replies
48 months ago
Exttreme Rude Reception by Agents
This morning i called this company to find out if they do rentals in an area where i saw their sale bill board. The contact Agent Ansa Kriel could not wait to put the phone down on me and specifically said she is busy and i must whatsapp her if i have any question. I absolutely has no respect for this type of a company that puts people like Ansa on their business cards.
0 replies
54 months ago
CELL C DESTROYS PEOPLE CREDIT RECORDS THROUGH THEIR FATALLY FLAWED BILLING SYSTEM
This is a final request to cancel your deal, hold you official Moses Mofokeng, Michelle from escalations, Wendy from escalations and itumeleng from sales the man himself whom started this mess ,responsible . You have continued to hold them high and paid them a salary while I was frauded by them in your name for 6 months. FOR A 1ST TIME CLIENT. Cancell this deal and stop taking money from my bank account. Thank you for denting my credit record.
106 replies
58 months ago
Do not take up a contract with Cell c they are flawed to the core and they will tarnish your credit record
This is the 2nd review out of millions of failed queries I have made with Cell c. As new customer I regret signing up with you. Since April no one has taken responsibility for the mess you created on my name. Now you keep taking money from account. Kindly refrain from taking money on my account. Cell c cancel this contract and leave me in peace.
106 replies
59 months ago
Unauthirised testing withdrawals by Cell c
I signed up for a R249 50GB cell c package on the 16th April 2021 with their call center and was told I will be paying a pro rata amount at the end of April and there will not any charges required. On the 19th two days after activation a debit order went off my account for R179 and I called and they said it's a test debit order. As shocked as I was , I asked why does it have to include a withdrawal without my authorization. Couldn't get a clear answer, I then reversed the amount, minutes later another debit order went off for R340 which is extremely above the package.At this moment I was do angry as these are unauthorized charges and they are outside the terms of the contract. Made a call and was told it's a mistake and it will be resolved. Fast forward, the prorata amount never got invoiced in April, and in May R616 was scheduled for withdrawal from my account. With all the calls i made and the many 48hrs I was told about to resolved my issue, cell c has now came back with an sms ehich reads: Dear Cell C customer, please receive feedback for case no. 1053000394 Please advice SN-2105300000046169 - Test debit cannot be refunded which means the bill cant change and that amount was an once of payment which the original bill will be paid as the difference. Should you have any further queries, please contact us on custserv@cellc.co.za or 135. Given that cell c is failing to resolve this matter I hereby request to pay for what I have used thus far on the R249 package I signed up and cancellation to prevail.
159 replies
60 months ago
Excellent service by Ramsy Kgosana
Today, I was serviced by Ramsy Kgosana, I would to take this opportunity to thank Ramsy for an excellent service for my cover. May you continue to service the rest of the miway clients in the same manner you did with me. Much appreciated.
53 replies
81 months ago
Promotion of prejudice and lack of accountability
SrvReqNo:[0600079046]} Good day Ford Customer Care, I submitted a complaint that my car had a fault after a two days of service at Ford Rustenburg. Dropped off the car at the person responsible Mr Kaku the service manager, for the fault knowing that I'm still under service warranty and was told there's a quote for the fault. Ford customer care is allowing for this type of transaction and is saying I took my car thus the case is closed. Ford customer care further says the car diagnosis cannot be as a result of the service,but they are not in a position to test it. While Ford advices that a client must regularly take the car for service to avoid any unnecessary faults on the car. Well,Ford SA you have really shown how customer relation and situation analysis is not your strong points,not to mention how you subject your client to such extreme prejudice and abuse by dealership particularly in the arms of the white monopoly capital. This not really took away my five years loyalty but empowered me to empower others of your brand. I am not one to allow a low self esteemed white man to get to me, but this time I experience the highest amount of descrimination as a result of your ignorance and know how, such that I now know that there is such an enormous amount of the white monopoly capital in the automotive industry mostly promoted by Ford South Africa. Enjoy my R6000 which you desperately wanted to make a R10 000,for a no service. Hope your family's will enjoy the legacy knowing full well that you stole from minority disadvantage young Black people like my self.
0 replies
81 months ago
Ford rustenburg failed services
On the 1st August 2019 I brought my car at 7am,for a 105000km service with Ford Rustenburg.I was the first customer to open the gates at 7am. On collection of the car was told Mr Jaku that the technicians didn't make it for work and my car is not ready for collection. Need I mention that all the cars were serviced except mine. Need I also mention that no one took the responsibility to inform me throughout the day, and I only knew upon collection. This was a timing belt service I was told and that it takes two days,was only told upon collection. I have been experiencing a disturbing vibration on the car and I tried to take it to Mafikeng they could not assist, I only managed to bring it back to Rustenburg today. I did call and the lady said I can just bring it for them to see what the problem is. Now Mr Jaku who is the service manager says he cannot promise me if he can assist, he only has an opening on Thursday as his technician are on training. This is the same man whom could not manage the jobs the time I brought my car, scheduled. Need I mention that this is the same dealership I have been servicing with for entire 5yrs of my car. The same guy didn't even test the Car after service and his already saying the could be parts he needs to order. Why is this only coming now on a return job. Was the service not done and now his using this opportunity to milk more money for something that's not there. Now I want Ford rustenburg to do its job fully. Mr Jaku has not even taken responsibility that the mistake I'm encountering is because he didn't do a complete service and testing on the car upon the service.
0 replies
81 months ago
Hairandbagsrus scam
I bought hair from these people on the 18 June 2019, I received on the 16 June 2019 after I asked them to refund my money as I couldn't understand why they kept quiet for long. On receipt of the product turns its not even what I order, I took pictures and told them I returning it as recieved. On the 17th July 2019 I couried the product though Postnet, they still didn't bother to acknowledge receipt. Then I call postnet to find out when and who and said Vaul received the package on the 22 July.its almost a month now and they have communicated to me when they will refund my R990. I want to my money and these people must be taken to account as they defrauding people through online shopping at the expense of our economy. To top it all they have partnered with celebrities to make it look a genuine business. I want my money and I want it now.
0 replies
85 months ago
Delay tactic to attend to claim with promotion of refunding access
On the 18h of April my car was bumped at a parking center in a mall. The driver refused to take responsibility and I then took pictures and reported the incident to the police, they advised that I submit it to the insurance to handle it as they also tried to speak to the driver of Car B and she shouted them. Immediately I submitted a claim online with miway claim number ********** was submitted. I followed up on the 25 and was told to upload pictures of my Car only with the disc number. I did and emailed them to Leezian Williams on the 25 April. I have not received anything todate and today when I tried to find out the status I'm told there couldn't still assess the pictures. My question is why does it take my calls to find out all this and the car is still damaged why has it not been assessed physically if the pictures are not clear. I want Miway to account for all this especially because I don't owe them a cent. And they have it that if you submit a claim online they will refund your access for the claim. This is really is suspicious of them not to attend to this claim at all. Please urgently interven.
336 replies
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