PV
Palesa V
Active since Dec 2024
5
Reviews
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Reviews
5 reviews2 months ago
Life or Death as a Priority
🚨 Unprofessional and potentially life-threatening care at Abaqulusi Private Hospital! (Part 1 of 2) I was treated at this hospital from Feb 10th to Feb 15th, and my experience with Sister Khumalo was traumatic. When I struggled to breathe on Feb 12th and asked for help, she dismissed me, saying she's "too busy" - TWICE. Worse, she chose to attend to a bell that could've been assigned to someone else, prioritizing it over my critical need. Her colleagues apologized, but she remained unapologetic. ## A blatant disregard for human life Sister Khumalo's actions showed a shocking lack of compassion and professionalism. As a nurse, she's bound by the Nursing Act, 2005, and SANC's Code of Ethics to prioritize patient care and safety. Her behavior breached these fundamental principles, putting my life at risk. Her negligence could've led to: - Respiratory failure - Cardiac arrest - Death ## Compromising the profession Sister Khumalo's actions undermine the trust and integrity of the nursing profession. Her behavior is a stark contrast to the oath of "do no harm" and the values of compassion, empathy, and care that nursing embodies. ## A toxic presence Her attitude made me fear for my safety, even from poisoning. I avoided interactions, going to reception to drink water. This isn't what patients expect from healthcare professionals. ## Accountability is key Sister Khumalo's fitness to practice is questionable. I urge SANC to review her registration and Abaqulusi Private Hospital to hold her accountable. ## Exceptional care amidst darkness Nurses like Nurse Maphanga and Sis Xoli showed exceptional care, providing emotional support and responding promptly. Abaqulusi Private Hospital, prioritize patient care and hold Sister Khumalo accountable. Recognize nurses like Nurse Maphanga. Sister Khumalo, your behavior is unacceptable - patients deserve better. I'm seeking legal counsel. #NursingNegligence #AccountabilityMatters #PatientCare #SANC #NursingExcellence #Trauma #Distress
0 replies
2 months ago
Life or Death A Critical Question in any hospital
🚨 Unprofessional and potentially life-threatening care at Abaqulusi Private Hospital! (Part 1 of 2) I was treated at this hospital from Feb 10th to Feb 15th, and my experience with Sister Khumalo was traumatic. When I struggled to breathe on Feb 12th and asked for help, she dismissed me, saying she's "too busy" - TWICE. Worse, she chose to attend to a bell that could've been assigned to someone else, prioritizing it over my critical need. Her colleagues apologized, but she remained unapologetic. ## A blatant disregard for human life Sister Khumalo's actions showed a shocking lack of compassion and professionalism. As a nurse, she's bound by the Nursing Act, 2005, and SANC's Code of Ethics to prioritize patient care and safety. Her behavior breached these fundamental principles, putting my life at risk. Her negligence could've led to: - Respiratory failure - Cardiac arrest - Death ## Compromising the profession Sister Khumalo's actions undermine the trust and integrity of the nursing profession. Her behavior is a stark contrast to the oath of "do no harm" and the values of compassion, empathy, and care that nursing embodies. ## A toxic presence Her attitude made me fear for my safety, even from poisoning. I avoided interactions, going to reception to drink water. This isn't what patients expect from healthcare professionals. ## Accountability is key Sister Khumalo's fitness to practice is questionable. I urge SANC to review her registration and Abaqulusi Private Hospital to hold her accountable. ## Exceptional care amidst darkness Nurses like Nurse Maphanga and Sis Xoli showed exceptional care, providing emotional support and responding promptly. Abaqulusi Private Hospital, prioritize patient care and hold Sister Khumalo accountable. Recognize nurses like Nurse Maphanga. Sister Khumalo, your behavior is unacceptable - patients deserve better. I'm seeking legal counsel. #NursingNegligence #AccountabilityMatters #PatientCare #SANC #NursingExcellence #Trauma #Distress
0 replies
11 months ago
Scathing Review: PEP Mkabayi Mall Vryheid,KZN-7397*I think thats the store number
Scathing Review: PEP Mkabayi Mall I'm writing to express my outrage and deep disappointment at the appalling service I received at the PEP store at Mkabayi Mall today. The experience was nothing short of traumatic, and I'm still reeling from the shock. The cashier, Sinesipho, seemed completely uninterested in assisting me, ignoring my questions and finishing her personal conversation before deigning to help me. But that was just the beginning. When I asked her to help me send a package, she casually took my phone to search for the store number without my consent or permission. I was taken aback by her audacity and lack of professionalism. When I expressed my discomfort, she seemed unbothered and unapologetic. The manager, Mpume, arrived seemingly out of nowhere, and Sinesipho's demeanor didn't change - she remained rude and unapologetic, even when Mpume attempted to intervene. I was appalled by the lack of respect for my privacy and personal boundaries. What's more concerning is that Mpume seemed uncertain about how to resolve the situation, which raises questions about the management's support for their team leaders. It's astounding that a manager wouldn't know how to address a disrespectful staff member effectively. The invasion of my privacy is a serious matter, and I expect PEP to take immediate and decisive action to address this egregious service failure. I have the right to protect my personal information, and Sinesipho's actions were a clear breach of that right. I am considering taking legal action against PEP for the invasion of my privacy, and I expect the store to take serious measures to prevent similar incidents in the future. This includes providing comprehensive training on customer privacy and respect, as well as holding employees accountable for their actions. I demand that PEP takes immediate and effective action to: - Discipline Sinesipho for her behavior - Provide comprehensive training on customer privacy and respect - Support managers in leading their teams effectively - Implement measures to prevent similar incidents in the future - Take steps to protect customer privacy and prevent unauthorized access to personal information I expect a formal response and update on the corrective action taken to address this egregious service failure. I expect a zero-tolerance approach to disrespect and unprofessionalism in customer interactions. If I don't see significant improvements, I will not hesitate to share my experience with the public, and I will make sure to warn others about the potential risks of visiting this store. Rating: 0/5 stars I hope this review prompts PEP to take immediate and effective action to correct the service failures and ensure that customers are treated with the respect and dignity they deserve.
0 replies
15 months ago
ROYAL TOMBSTONE FROM GRIEVING TO PAIN
A Scathing Review of Royal Tombstones: A Company that Disrespects the Grieving I am writing this review as a grieving mother who has been left distraught not only by the loss of my only child but also by the appalling treatment I received from Royal Tombstones. Their manager, Keshiar Majosi, has demonstrated a staggering level of incompetence, rudeness, and unprofessionalism. My nightmare began when I ordered a tombstone from Royal Tombstones, only to discover that it was not what I had asked for. When I requested a refund, I was met with resistance and excuses. It became clear that the company had no intention of honoring their commitment to customer satisfaction. But that was only the beginning. Royal Tombstones falsely claimed to have worked with Nasrec Memorial before, a claim that has proven to be a blatant lie. When I brought this to their attention, they became defensive and hostile. To add insult to injury, Royal Tombstones made an error on the tombstone, which they initially agreed to fix. However, they have since reneged on this promise, leaving me with a defective product and no recourse. What's even more egregious is that Royal Tombstones' policy does not exempt them from fixing errors or providing refunds. Their refusal to do so is a clear case of bad faith and a lack of accountability. As a grieving mother, I am appalled by the lack of empathy and respect shown by Royal Tombstones. Their unroyal customer service has turned a painful experience into a traumatic one. I demand that the company takes responsibility for their actions and provides a full refund, as well as a corrected tombstone. To anyone considering using Royal Tombstones, I urge you to think twice. Their company culture is rooted in dishonesty, incompetence, and a callous disregard for customer well-being. Take your business elsewhere and avoid the heartache that I have endured. This would have easily been a zero rating or negative
0 replies
16 months ago
Taking Advantage
Royal Tombstone Review: A Company That Preys on Grieving Families Rating: 0/5 stars I'm writing this review as a warning to others: stay away from Royal Tombstone at all costs. Their incompetence, negligence, and blatant disregard for customer satisfaction are a slap in the face to anyone who's ever lost a loved one. After burying my son, I trusted Royal Tombstone to deliver a tombstone that would honor his memory. What I got was a delayed, poorly designed, and incorrect tombstone that looked nothing like what I ordered. Upon delivery at Nasrec, I spoke to the manager, who acknowledged that I was the second client to complain about their services at that location. He assured me that they would resolve the issue promptly. However, it's been weeks since then, and despite numerous follow-ups, Royal Tombstone has refused to: 1. Refund my payment 2. Repair or replace the incorrect tombstone 3. Provide a satisfactory explanation for their mistakes Royal Tombstone's actions are not only ********* but also *******. In South Africa, the Consumer Protection Act (CPA) protects consumers from unfair business practices. Royal Tombstone's failure to deliver the goods as promised, their refusal to refund or repair, and their lack of communication are clear violations of the CPA. Specifically, Royal Tombstone has breached the following sections of the CPA: - Section 54: Goods must comply with the agreement - Section 55: Goods must be delivered within a reasonable time - Section 56: Right to repair or replacement - Section 57: Right to refund I demand that Royal Tombstone takes immediate action to: 1. Provide a full refund for the incorrect tombstone 2. Deliver a new, corrected tombstone that meets the original agreement 3. Compensate me for the emotional distress and inconvenience caused 4. Take disciplinary action against the manager and staff responsible for this debacle To anyone considering using Royal Tombstone, I urge you to think twice. There are better, more reputable companies out there that will treat you with respect and dignity during your time of grief. Royal Tombstone, you have left me no choice but to escalate this matter further. I will be reporting this incident to the National Consumer Commission, the Funeral Industry Regulatory Authority, and other relevant authorities. You will be held accountable for your actions.
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4 Star
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1 Star
5 (100%)