C
Curt
Active since Jan 2025
3
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Reviews
3 reviews2 months ago
Constant network outages
The Service Octotel has been providing is really declining as time passes. There is now constant breakage in the fiber lines in my area (Overberg) and it is negatively impacting my income as I work from home. The updates they provide on their site is not detailed at all and they never give an ETA... This is BAD!!!
0 replies
14 months ago
Horrible customer service
I used UberEats to order food for my family today and it never arrived, when contacting them to ask for a refund they informed me that the driver has made a reasonable attempt to deliver the food to me and that I am not eligible for a refund. The truth is that he asked me for the unit number, and I gave him the unit number and he blue ticked me, I also asked him if he would like me to come to the front gate and again, he did not respond, I went outside to complex twice to check for him and he was never there!! I tried calling him with no answer. I feel like I literally threw my money away today (PLUS TIP), and after giving them more context of what happened, they decided to ignore me. I do not recommend using this service in the Gordons Bay area or just anywhere else in general. Truely terrible and would have given 0 stars if I could. DO BETTER!!
0 replies
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (66.66666666666667%)