RT
Reabetswe T
Active since Jan 2025
2
Reviews
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Reviews
2 reviews15 months ago
Wonderful Professional Service Joburg North 5 stars
What an amazing Company prompt and efficient , Id just like to Thank them for their professionalism . The work done is perfect the service received is amazing Mr Stanely Louw has done well with all his employees . Thank you for the best services .
56 replies
15 months ago
First For Women Has left me frustrated and without a Car for months..... I Feel ****med !!!
I am writing to express my extreme dissatisfaction with you as my insurance company, which has failed to finalize my vehicle claim for over six months. As a result, I've incurred significant financial losses by relying on Uber and other costly transport options. Despite being with you for 3years+ and paying a hefty premium of R6000 for my insurance the service provided has been nothing short of appalling. The lack of communication and delays in processing my claim have left me frustrated and without a vehicle. I use this vehicle for to get to work and personal purposes, and its absence has severely impacted my ability to work and earn an income. Repeatedly, I have had to call and request updates, only to be met with vague responses and no progress. This level of service is unacceptable, and despite my continued patience, I'm left with no choice but to escalate the matter further. I intend to bring this issue to the attention of the ombudsman, as my multiple attempts to resolve this directly with the insurance company have been unsuccessful. I deserve timely and efficient service, especially given the premiums I'm paying. Should I not receive feedback within 48 hours , consider this matter escalated to your CEO and the ombudsman
56 replies
Review Distribution
5 Star
1 (50%)
4 Star
0 (0%)
3 Star
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2 Star
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1 Star
1 (50%)