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LV

Leon V

Active since Jan 2025

2

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2 reviews

Motor Industry Fund Administrators

6 months ago

Motor Industry Fund Administrators are all a bunch s and ***.

This company is the worst when it comes to withdrawing your funds, they lie to you from point A to point B without giving you answers. I withdrew my funds on the Monday, I was suppose to receive no later than Friday as their turnaround time is roughly 3 to 4 days. Friday when I phoned I was told there is a system issue and everyone who lodged claims on Monday were being affected, I was assured that the fund would be released no later than Tuesday the following week. On Tuesday when I phone was told the system issue has not been sorted out yet and that SARS is to blame, I was also told that they are waiting for them to rectify. Today I was given the same excuse, I then phoned SARS and spoke to a senior Manager. They have no record of any claim for me and also said that if they had an issue it would have been sorted within 24 hrs. I phoned MIFA again and before they could give me the same excuses I confronted them about the lies, then they tried to change their story again. You cant speak to a manager or someone that can give you a straight answer if they take your contact details no one phones back. It is the worst fund management company and would advise everyone to to stay far away as it seems when paying your portion of your own money is paid they don't care. It also feels like they are *****ing your money because on the app the funds have already been deducted, leaving you stranded without the money you have worked hard for. Stay away from them people, they are not an honest company to deal with.

0 replies

19 months ago

Very bad customer experience from Vodacom call centre

Absolutely the worst experience I had when trying to get a new contract from Vodacom, consultant that phoned me had the worst telephone manner I have ever come across. He was talking so fast and also in other languages, when I asked him after a question what language he was speaking in he verbally attacked me and called me rude. Making me feel as if i did something ****** and that was not the case at all.

2 replies

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