K
Kagiso
Active since Jan 2025
2
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2 reviews15 months ago
I been having issues getting my card i keep getting told my name is flagged and I even got banned without any right of admission
I been having issues getting my card i keep getting told my name is flagged and I even got banned without any right of admission. I had reported a few incidents i experienced funds missing and winnings never paid out. I waited patiently for my banishment to end which was labeled as self exclusion, but I never said I never self-excluded myself. They allow me in the premises but can't give me a reason to why they can't issue my winners circle card. Even when they call Mmabatho Palms no answers are supp****. I been going up and down but still no answers. I also have evidence of machines displaying in dollars . I have all proof I been patient but I feel they not being honest nor are they respecting my rights.
0 replies
15 months ago
They told me to wait til my query is resolved the next thing they don't want to give me funds and say it was a free bet after a week
They told me to wait til my query is resolved the next thing they don't want to give me funds and say it was a free bet after a week. When I deposited money and complained that I wasn't receiving my winnings from bonus rounds & free spins. The agents I spoke to on live chat after while just end the chat without me responding.
56 replies
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