PH
Peermont Hotels Casinos Resorts
Unclaimed Business
PH
Peermont Hotels Casinos Resorts
Unclaimed Business
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Review Distribution
1|3 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Peermont Hotels Casinos Resorts
Peermont Hotels Casinos Resorts has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked Peermont Hotels Casinos Resorts across 4 total reviews. How is the TrustIndex calculated? →
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceCG
Clive G
1 reviews | Active since Jan 2020
3 Jan 2026, 07:07
Umfolozi casino a definite hard pass
Would not recommend this place at all. Drove 3 hours to get there as we decided to visit this place. The place is absolutely **********. Let's start with the toilets. Filthy and smelling of urine with the toilet pans messed and not a cleaner in site. Restaurant was another story altogether which a review will be posted separately for but disastrous aswel. Then the security at the casino entrance seems to lock onto certain people only and stare at you like you a ******** while he lets others by. Now to the actual slots they have. You would have better luck trying to find coins on the street than putting money into their slots and hoping to win anything. Max bet any bet absolutely nothing. Very hard to recommend a place that has no cleanliness and uninterested staff plus where you have very little chance of coming away with anything when playing their slots. Sorry Umfolozi but we rather stick to other places than waste the time driving to you.
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Clive G
1 reviews | Active since Jan 2020
3 Jan 2026, 07:07
Umfolozi casino a definite hard pass
Would not recommend this place at all. Drove 3 hours to get there as we decided to visit this place. The place is absolutely **********. Let's start with the toilets. Filthy and smelling of urine with the toilet pans messed and not a cleaner in site. Restaurant was another story altogether which a review will be posted separately for but disastrous aswel. Then the security at the casino entrance seems to lock onto certain people only and stare at you like you a ******** while he lets others by. Now to the actual slots they have. You would have better luck trying to find coins on the street than putting money into their slots and hoping to win anything. Max bet any bet absolutely nothing. Very hard to recommend a place that has no cleanliness and uninterested staff plus where you have very little chance of coming away with anything when playing their slots. Sorry Umfolozi but we rather stick to other places than waste the time driving to you.
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Replies (0)PC
Philisia C
1 reviews | Active since Jan 2020
4 Dec 2025, 18:28
Pathetic customer service Peermont Emperors Palace
I made a booking today, paid for the booking and have yet to receive a confirmation email. I was on the phone for 1 hour trying to speak to a consultant about this and no answer. I sent multiples emails and still no reply. Money has gone off my account for this booking. When I go back to the history it's asking me to pay again. This is terrible customer service.
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Philisia C
1 reviews | Active since Jan 2020
4 Dec 2025, 18:28
Pathetic customer service Peermont Emperors Palace
I made a booking today, paid for the booking and have yet to receive a confirmation email. I was on the phone for 1 hour trying to speak to a consultant about this and no answer. I sent multiples emails and still no reply. Money has gone off my account for this booking. When I go back to the history it's asking me to pay again. This is terrible customer service.
0
Replies (0)LG
Leon G
1 reviews | Active since Jan 2020
1 Aug 2025, 21:35
Mondior hotel a dump
I am currently booked in at this emperor's casino Mondior hotel,I came from the casino to my room wanted to watch TV the TV does not work,tried calling the assist line but people pick up the phone sleepy voice and then drop it,then I get hold of the reception the lady is rude and then I wait for almost 2 hours and still nobody answers the assist line or assisted me,pathetic service and their staff instead of being at service for the guest they are sleeping...will never come back to this dump.
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Leon G
1 reviews | Active since Jan 2020
1 Aug 2025, 21:35
Mondior hotel a dump
I am currently booked in at this emperor's casino Mondior hotel,I came from the casino to my room wanted to watch TV the TV does not work,tried calling the assist line but people pick up the phone sleepy voice and then drop it,then I get hold of the reception the lady is rude and then I wait for almost 2 hours and still nobody answers the assist line or assisted me,pathetic service and their staff instead of being at service for the guest they are sleeping...will never come back to this dump.
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Replies (0)K
Kagiso
1 reviews | Active since Jan 2020
11 Jan 2025, 21:43
I been having issues getting my card i keep getting told my name is flagged and I even got banned without any right of admission
I been having issues getting my card i keep getting told my name is flagged and I even got banned without any right of admission. I had reported a few incidents i experienced funds missing and winnings never paid out. I waited patiently for my banishment to end which was labeled as self exclusion, but I never said I never self-excluded myself. They allow me in the premises but can't give me a reason to why they can't issue my winners circle card. Even when they call Mmabatho Palms no answers are supp****. I been going up and down but still no answers. I also have evidence of machines displaying in dollars . I have all proof I been patient but I feel they not being honest nor are they respecting my rights.
Helpful (0)
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Kagiso
1 reviews | Active since Jan 2020
11 Jan 2025, 21:43
I been having issues getting my card i keep getting told my name is flagged and I even got banned without any right of admission
I been having issues getting my card i keep getting told my name is flagged and I even got banned without any right of admission. I had reported a few incidents i experienced funds missing and winnings never paid out. I waited patiently for my banishment to end which was labeled as self exclusion, but I never said I never self-excluded myself. They allow me in the premises but can't give me a reason to why they can't issue my winners circle card. Even when they call Mmabatho Palms no answers are supp****. I been going up and down but still no answers. I also have evidence of machines displaying in dollars . I have all proof I been patient but I feel they not being honest nor are they respecting my rights.
0
Replies (0)