VK
Venetia K
Active since Jan 2025
2
Reviews
0
Industries
Reviews
2 reviews15 months ago
No response for over 12 months!!!
No response for over 12 months!!! I would give them zero!! I have requested documents and still no feedback. Called in a couple of times, no answer. Left messages as per their call back still, no response. Their consultants don't reply to the emails as well. This company doesn't care at all. Horrible service!! SARS is penalizing me because of NMGs delays. I just need my documents as requested. Please employ more people that would actually handle your admin work and provide feedback. That automated email is just nonsense.
53 replies
15 months ago
No feedback. Bull**** of a call centre.
It's almost year with no feedback regarding the requested documents. The website query doesn't work. No one answers the call centre number. I have sent numerous emails to the initial consultant and the team leader but no feedback. I event sent an email to queriesrfa@nmg.co.za but still no feedback. The call back option doesn't work. Ke frustrated as I need those requested documents to submit to SARS. Been calling them since last year 2025 to date but still nothing. ********************************************************* Dear Valued Client Thank you for contacting NMG Benefits. Your email is important to us, and you will receive a response within 24 hours. Kindly take note that our operating hours are 08h00 – 17h00 Monday – Friday. Should you send your email over the weekend, the response time might be longer than the 24 hours. Kind Regards, The NMG Interactive Client Centre Team Contact number: 0861 222 588
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (100%)