A
Aphiwe
Active since Jan 2025
4
Reviews
0
Industries
Reviews
4 reviews3 months ago
Lack of communication and customer service
I submitted a claim 2 weeks ago, they say their claiming processing takes 7 to 10 working days, however when I called the consultant said she can't see my claim submission. I asked her how is that possible when it was sent to the correct email address. She put me on hold, then she came back and said she spoke to her team leader who told her that there's been a system issue regarding claims. That's BS.0 replies
17 months ago
Thank you OUTsurance...
Thank you OUTsurance for always giving exceptional service and resolving queries.1 reply
Review Distribution
5 Star
2 (50%)
4 Star
0 (0%)
3 Star
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2 Star
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1 Star
2 (50%)