Active since Jan 2025
I bought a mark down coat for R309. 99 but when I checked the slip I was charged R399 I went back to the store today to buy the coat with the mark down price on the tag and they refused to do that they said the manager is on leave and the cashier from yesterday is not working today,so I can only return the coat or buy it with the price of R399 they said they can't help me because it not their fault it's the person who was putting mark down tags who tagged the coat at R309. 99. I'm so disappointed with the service received from The Fix Eshowe. It's the first time I encounter such experience with the store I believe I was supposed to pay R309. 99 the price on the tag
Thank you Sylvia Chauke for your assistance with my claim ;to quickly resolve the matter and assist even further with the policy info.
I have a home loan insurance with Bettersure made a claim from 29 December 2024 until today they haven't paid and not communicating at all, I'm the one who always makes call to my surprise yesterday (28 January) they offer a settlement of R4700 for Home content lost item from a value of R20930 and there excuse it that I was paying less for the home content value I have but when I took the insurance they never asked me about the items I have and never sent an assessor to assess my home content when I ask how did they calculate the R58000 home content I'm covered for there is no answer but they say I signed a contract which I never did,which means this insurance policy was sold to me in a wrong impression. I have escalated the matter to my attorney.