Active since Feb 2025
SNS Project & Plumbing : Life-endangering, grievous bodily harm-endangering and license unworthy workmanship SNS Plumbing and Projects, SPM 67329/8/25, 4 Marie Road, Kibler Park,Johannesburg 2091 has installed a life-endangering, practitioner license-unworthy and libellous shower flooring at my Mothers shower floor - Quote No: SPM 67329 She is an 80 year old pensioner with medical conditions that does not place her in the position of affording a shower fall. Given her increasing age and the statistically compounding risk from daily shower use on a more slippery shower floor - It is important to make SNS Plumbing & Projects aware and the consumer public aware of SNS Plumbing & Project life-endangering, previous bodily harm-inducing and libellous workmanship and market practice - as noted SAPS Boschkop OB No. 1595/10/2025. https://iopsa.org.za/plumbers_list/sns-plumbing-and-projects-specialist-cc/ https://www.mbanorth.co.za/directory/sns-plumbing-and-projects-specialist-cc/ Unfortunately, this is another " builder runaway story “. However, this is uniquely a case of leaving life endangering work behind to the client. All rights reserved
SNS Plumbing and Projects, 4 Marie Road, Kibler Park,Johannesburg 2091 has installed a life-endangering, practitioner license-unworthy and libellous shower flooring at Mrs. Quaye shower floor She is an 80 year old pensioner with health conditions ( osteoporosis ) that does not place her in the position of affording a shower fall. Given here increasing age and the statistically compounding risk from daily shower use on a more slippery shower floor - It is important to place SNS Plumbing & Projects on notice and make the consumer public aware of SNS Plumbing & Project life-endangering, previous bodily harm-inducing and libellous workmanship and market practice. This is unfortunately another " builder runaway story ". All rights reserved
Is Medicross Constantia Park running a malpractice business ? Yesterday my Mother ( 83-year old pensioner ) left the dentist rooms of Dr Theron with a diagnosed infection but without a treatment course of action. We asked for Dr Theron to call back and he did not. We asked the reception today for a treatment action and that has also been ignored. Is this customer practice license-worthy ?
21 Mar 2025 at 11:51 Is Medicross running a malpractice operation ? Yesterday my Mother left the dental rooms of Dr. Theron with a diagnosed infection and no treatment course of action. We asked his rooms yesterday for what would be done to the infection and this was ignored yesterday and today. Is this a license-worthy conduct or, malpractice ?
Is Medicross running a malpractice operation ? Yesterday my Mother left the dental rooms of Dr. Theron with a diagnosed infection and no treatment course of action. We asked his rooms yesterday for what would be done to the infection and this was ignored yesterday and today. Is this a license-worthy conduct or, malpractice ?
Bonitas : a preventive medical aid or, big business giving business to big business ? Backstory … My Mother is a 84-year pensioner and 34-year Bonitas customer who has been very conscientious of her health, lifestyle and diet. She has always been on the preventive and supplement side of things but has run into a chronic eye condition which requires a supplement called : Ocuvite Complete – essentially a high-quality eye supplement. We were even upsold on her Bonitas medical aid to get the best medical aid which Bonitas offers. However, Bonitas will not authorise this preventive supplement to support her eye health condition after many reputable eye specialist motivation letters. We do not understand how an eye supporting supplement at less than 2.5% of our medical aid premiums cannot be carried by Bonitas after upselling to the best medical aid option ? It would seem like Bonitas is more focused on passing chronic and annuity cashflows to its suppliers, as opposed to, its premium-paying customers ? It would seem that Bonitas is not a customer-respecting nor, a revenue-respecting nor, an income-respecting big medical aid company. Besides keeping my Mother healthy and well-supplemented, it would seem that Bonitas has other reasons on how to profit from loyal payments from an 84-year in her twilight years ? What we want … Please allow for Ocuvite Complement a high-quality eye health supplement – which is a miniscule fraction of her premiums.
dotsure : a risk-increasing insurer ? and thus, a wilfully premium-increasing insurer ? Backstory It has been our direct customer experience that dotsure has a business model that wilfully increases ( insurance ) risk to the customer – i.e. leaving the customer with hidden and latent costs and increased insurance risk. So, when dosture “ solves the problem “ and pays out a claim, dotsure is making the claim problem worse for a later date. In our September 2024 geyser replacement claim and case – • dotsure diagnosed as burst geyser with an dotsure-approved and “ AA-approved “ plumber - Master Plumbers & Projects, info@masterpplumbers.co.za, www.masterpplumbers.co.za • dotsure paid out a diagnosed a faulty geyser • The dotsure-approved geyser installer who persuaded us to use a “ cheaper and better “ geyser ( evidence submitted & refer to B.R., Assistant Manager, dotsure ) • The dotsure-approved geyser installer installed the new “ cheaper and better geyser “ without reading and matching the geyser pressure to the house pressure in kilopascal or, kPa ( evidence submitted & refer to B.R., Assistant Manager & G.S., COO, dotsure ) • The dotsure-approved geyser installer installed the new “ cheaper and better geyser “ without reading and matching power to the house electric power rating in kilowatts or, kW ( evidence submitted & refer to NFOSA Case Officer C.M. and Ombudsman N. ) • the dotsure-approved geyser installer then tried to profit-gouge the dotsure pay-out ( evidence available & refer to B.R. Assistant Manager, dotsure ) • the additional backstory is that – • dotsure administration lost our inventory list given to them 24-months before last years ( refer to B.R. Assistant Manager, dotsure ) • dotsure administration tried to falsify one or, our emails ( refer to South African Police Service ( SAPS ) Occurrence Book ( OB ) Entry 7 October 2024 ) Cost consequences of substandard dotsure-approved geyser installer and poor dotsure policy administration As a result of using dotsure-approved geyser installer - • Our appliances and original solar inverter failed • We had to pay for the additional cost of a new pressure valve ( evidence submitted refer to B.R. Assistant Manager, L.Q., Client Services & G.S., COO, dotsure ) • We had to pay for the additional cost of a new solar inverter – ie from 5 kW to 8.8 kW ( evidence submitted refer to B.R. Assistant Manager, L.Q., Client Services & G.S., COO, dotsure ) • We had to payout of our pocket 180% over the cost of the pay-out – ie totally about R 50K ( evidence submitted refer to B.R. Assistant Manager, L.Q., Client Services & G.S., COO, dotsure & NFOSA case ) . Consumer reflections We have the following reflections from this dotsure customer experience – 1. We will not accept dotsure – • sending a dotsure-approved geyser installer who cannot read and match installation pressure in kPa – i.e. between the geyser pressure and house pressure • sending a dotsure-approved geyser installer who cannot read and match installation power in kW – i.e. between the geyser power rating and the solar inverter power rating. 2. We are also very concerned that dotsure charges premiums for solar geysers but does not know how to repair solar geysers ? – refer to B.R. Assistant Manager, dotsure 3. We are also very concerned that dotsure sends and exposes geyser installers that try and profit-gouge from an 80-year pensioner customer and consumer. 4. We are very concerned that the National Financial Ombudsman of South Africa ( NFO SA ) is trained to read and understand geyser pressure-matching and geyser power-matching at an ordinary insured house. 5. We are very concerned that the NFOSA trained to read and understand geyser pressure-matching and geyser power-matching at an ordinary insured house. 6. We are very concerned that dotsure is the funds NFOSA or, is paymaster the NFO SA or, has NFOSA under dotsure’s “ payroll “ and NFOSA capacity to make competent and impartial decisions against NFOSA’s paymaster https://nfosa.co.za/wp-content/uploads/2024/02/24-02-28_NFO-Scheme-Rules.pdf?file_page=3&hlsentence=2%20DEFINITIONS%20In%20these%20Rules,%20unless%20the%20context%20otherwise%20requires,%20the%20following%20expressions%20have%20the%20following%20meaning:%20‘’&hlword=bungalow,meaning 7. We would like to know if the NFOSA has technical staff to read and understand : • geyser-house pressure • geyser-house electric power • geyser-house pressure-matching • geyser-house power-matching 8. We would like to know if dotsure’s shareholders know about how management, operations and executive run their company 9. We would like to know if dotsure’s shareholders know about their real value at risk because dotsure’s management and operations. 10. We would like to know if another of dotsure’s regulators – the Reserve Bank Prudential Authority https://www.resbank.co.za/en/home/publications/prudential-authority – believes dotsure can truly self-regulate ? 11. We would like presumably Delloitte https://www.deloitte.com/za/en.html, dotsure’s auditor ) to note these harmful practices to customers and consumers in dotsure’s next interim and year financial statements. What we want … As a directly affected and non-insider customer, dotsure is running an high-risk, high-moral hazard and cost-risk externalising operation. dotsure needs to “ trim the fat “ , trim the company inefficiencies and pass the right insurance benefits to its customer and consumers or, sell its operation to a more efficient market operator. In summary we require the following - 1. We require that dotsure pays for cost overruns ( at least an additional R 50 K ) because of their “ dotsure-approved geyser installer “ 2. dotsure guarantees that this type of cost overrun, “ risk-transferring “ and “ inefficiency-transfer “ never happens again 3. We require no-reprisals guarantees from dotsure for raising legitimate customer concerns.
OUTsurance took our insurance premiums from my Mother for about 15-years to a total value of about a R 1 million. We have only claimed for last year for an accident which was not our fault - knock-on accident from other car. OUTsurance used an unauthorised body repairer who ignored replacing a R 3000.00 - ie OUTsurance of our lives. We had an accident because the same part was not *****ed on and totally ignored. At portfolio-scale OUTsurance's life-endangering repairs adds up to R 1 billion of misstated financial and up to R 6 billion in misstated shareholder value. We warn any long-term customers that your lives and long-term premiums are literally in danger.
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