AM
Athi M
Active since Feb 2025
3
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3 reviews6 months ago
Cancel Prime and find other insure waist of time!
Wish I gave it 0 rating. I have been covered with Prime for the past 11 years he got into an accident on the 6th of September 2025. Called Prime and filed a police report in 24 hours as required. They requested certain documents of with l provided all including the tracker information. They claim to process a claim with 14 days of which is a lie. They got back to me on the beginning of October of which they claimed that the claim is denied due to the information not collaborating to the events we are due to hear of which part of the story does not collaborate. Mind you they wrote off my car, no one came to the scene and to assess my car they only rea**** on my pictures and information. A second person got back to me s saying that they can see that my claim was not handled well, I had faith again of which the gentleman has not gotten back to me, even if they promised to get back to me in 7 days in Prime style they obviously did not. As today no communication from Prime. We had 2 cars insuranced under Prime my wife canceled her insurance cause how can you trust such a company, I suggest you also cancel yours too!
159 replies
12 months ago
Cannot do their job.
Worst union that you can join. They cannot even represent an aggrieved employee who simple wants to change a gang. It has been 2 months. They are all over the place. I gave them reasons concerning safety and being bul**** that is why I to change, and they go on and are influenced by the supervisor and change the reasons saying I want to change due to production. A colleague had a similar incident where she also need and AMCU respreseted the member changed gangs within 24 hours now tell which is the real union. I'm canceling my membership.
0 replies
14 months ago
Bad service at Ford
Bought a Ford Ecosport at a Ben Morganrood Ford dealership in Randfontein. Bought in March of 2024 with 91 000 kilometers. Drove the car for almost a year and then I had a spanner icon appear on the dashboard whilst driving written refer back to manual. I referred back to the manual, which said service soon I bought my service kit and took the car to my mechanic. He then told me he cannot work on the car as it seems there are bigger problems then service and advised that I should take the car back to the dealership of which I did. My husband went and book the car in to Ford on Monday the 10th of February, they then diagnosed the car on Wednesday 12th of February of which I was told that the problem is with the sensors, catalytic converters and the turbo. Okay I asked when are they going to start fixing my car and can I get a courtesy car in the meantime whilst my car is being attended to, cause I work in a remote area where there is no transportation and I have to be at work at 5am. I was advised that the dealership only has three courtesy cars that were all with customers. I went to Ford on Wednesday, of which when I got to the reception my case was referred to the manager immediately. The manager explained that they could not find the 90 000 kilometers service step on the service book and would contact the previous owner for the information and that they would get back to me the following day I called in on Thursday was told that they would get back to me of which they didn't. Contacted them again on Friday of which they told me they would contact me again and they again did not. I am being told that the total cost to fix my car is over R62 000 and the warranty only cover upto R25 000. I then decided to trade the car in with another sales person there and buy another car they then told me they cannot accept the car in that situation. I don't have a car of which I need for a week and Ben Morganrood Ford is dragging this case. I am the one who has to do follow us on them. For a car that I bought from a Ford approved dealership. I now want no business with Ford they must just take their car back.
0 replies
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