OM
Ondy M
Active since Feb 2025
2
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Reviews
2 reviews5 months ago
Ongoing windscreen washer issue
I’m so frustrated regarding a long standing issue with my car’s windscreen washer. I purchased the car in May 2023 and since then the water has either not squirted high enough or has not come out at all. I have taken the car for its yearly services and even and even brought it in last year for the same problem but it has never been fixed. Most recently, I brought it in on 31/10/2025 and it only worked for one day. I rebooked for 10/11/2025 and again the water pipe was blocked just 3 days later. I am now being told I need to book the car for a “washer motor removal and cleaning” costing over R2000 which I do not believe I should be responsible for given that this issue has been ongoing since purchase and has never been resolved by Hyundai Strydom park.
0 replies
14 months ago
idirect has really shaken my trust in them
I am extremely dissatisfied with my experience with ABSA IDIRECT. Over the past two days, I’ve been trying to get in touch with their customer service, but I was left hanging. I called their support line and let the phone ring for an agonizing three hours without anyone answering. This happened not just once, but for two consecutive days. I couldn’t believe the lack or response or professionalism. At this point I’m definitely cancelling my insurance with iDirect and switching to a company that values its customers enough to provide timely assistance.
53 replies
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