TK
Thohida K
Active since Feb 2025
4
Reviews
0
Industries
Reviews
4 reviews6 months ago
Terrible service
Service is terrible. I have complained on this site about the same company before and to date, my issues has not been resolved, I make calls at my own costs because they promise to call you , but never do. They always say same story, " we are receiving High call volume". Yes I'm guessing people are calling to complain about their service. TERRIBLE
53 replies
8 months ago
BAD SERVICE
This is the worst company to ever deal with. I would not recommend anyone to this company. I am an existing customer and called for assistance. First they send me an address to go to for a quotation. When I went there, the company had closed down almost two years. I found again, spoke to a person by the name of Lerato, and I spoke to the manager. Bot said they will get back to me and to date no one has contacted me. I have made several calls and they say, and I quote" We are sending you an email as we speak". I am still waiting for email and yes I have checked my spam. Never, Never will I recommend such as unproffional company to anyone.
1 reply
9 months ago
Bad Service
Hello. Phoned Customer service and requested a call back explaining I had 1 minute remaining. I waited for a bit the called back. Spoke to a rude gentleman by the name of Cyril. He rudely told me I told him I had 1 minute remaining but I spoke for 2 minutes. I had obviously put in more airtime while waiting for a call back. When they want business then 5 people will call you on the same day. Why have a call back system when you don't want to return call.
53 replies
14 months ago
Extremely Bad service
Very disappointed with their service. I have been a long time client. The staff read out from a computer script without even listening to your request. Firstly, you have to wait forever for them to answer you calls and when you do get through the staff are laughing in the background while one says to you. We are experiencing call volume. They promise to call you back but never do., I would not recommend anyone to take a policy with this company.
53 replies
Review Distribution
5 Star
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4 Star
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3 Star
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2 Star
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1 Star
4 (100%)