LN
Linda N
Active since Feb 2025
2
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Reviews
2 reviews2 months ago
Lack of honesty during sale.
Oh what was I doing taking a call from an italk agent offering me an MTN router and accepting it?! Now I'm stuck with a bill that is more than what we agreed of, I asked her will I be paying the agreed R329 month end and she said yes and now it's above that and there's a prorata that MTN doesn't want to hear anything from me about, they just want their money. Firstly, she said I'll Rica the Sim during delivery, first red flag, I had to inconvenience myself and look for an MTN branch to Rica the Sim then now the bill. I emailed italk and they haven't responded. MTN wants their money month end and the debit order will definitely bounce and ruin a credit score I worked so had for. All because Ontlametse Diokana wasn't trained on the principle of honesty in making a sale. They just chase sales.
1 reply
16 months ago
*****
This company has been *****ulently deducting money R280 from my mother's account for 3 consecutive months for someone else's funeral policy, she doesn't have a policy with them. When I called them they keep saying they'll transfer me to the ***** department but hang up on me.
6 replies
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1 Star
2 (100%)