iTalk
Claimed Business
AI Review Summary
Based on recent customer reviews, iTalk receives polarized feedback with a majority of negative experiences. Customers frequently report being signed up for incorrect or duplicate contracts, receiving wrong products, and facing unauthorized orders placed on their behalf. Delivery delays through partners like DSV are a recurring frustration. Many reviewers describe an inability to reach iTalk via phone or email, leaving issues unresolved for weeks or months. Billing disputes, including charges for unreceived products, are common complaints. Positive reviewers praise quick, professional service and helpful individual consultants, though these experiences appear to be in the minority.
Performance(last 12 months):
0Trustindex Rating
#36Ranked In Internet & Telecoms
462h 29mReply Time
-87 NPSUnlikely
Replied to 55% of negative reviews
Reply time on negative reviews: 462 hours 29 min
TrustIndex
0
Ranking
#36
in Internet & Telecoms
Avg Reply
462h 29m
NPS Score
-87
Recommended: Unlikely
Replied to 55% of negative reviews
Reply time on negative reviews: 462 hours 29 min
Review Distribution
2.1|39 Reviews
May '25 - Apr '26
5(27.8%)
4(0%)
3(0%)
2(5.6%)
1(66.7%)
5(27.8%)
4(0%)
3(0%)
2(5.6%)
1(66.7%)
Frequently Asked Questions About iTalk
Based on recent customer reviews, iTalk receives polarized feedback with a majority of negative experiences. Customers frequently report being signed up for incorrect or duplicate contracts, receiving wrong products, and facing unauthorized orders placed on their behalf. Delivery delays through partners like DSV are a recurring frustration. Many reviewers describe an inability to reach iTalk via phone or email, leaving issues unresolved for weeks or months. Billing disputes, including charges for unreceived products, are common complaints. Positive reviewers praise quick, professional service and helpful individual consultants, though these experiences appear to be in the minority.
iTalk has a TrustIndex of 0 out of 10 on Hellopeter, based on 39 reviews in the last 12 months. They reply to 55% of negative reviews, typically within 462 hours 29 min. Hellopeter has tracked iTalk across 125 total reviews. How is the TrustIndex calculated? →
Recent reviews (39)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceER
TS
Tshepang S
1 reviews | Active since Jan 2020
13 Mar 2026, 09:03
Lies being spread about cellphone contracts
iTalk tells promises you to arrange cellphone contracts then the force you to sign up for a voucher so that they can debit your account on a monthly basis. They give you this number just in case you want to cancel and this number 0873485411 does not work. Please someone from iTalk call me (0678070655) to cancel this nonsense of a product that you lie about.
Helpful (0)
|Replies (0)TS
Tshepang S
1 reviews | Active since Jan 2020
13 Mar 2026, 09:03
Lies being spread about cellphone contracts
iTalk tells promises you to arrange cellphone contracts then the force you to sign up for a voucher so that they can debit your account on a monthly basis. They give you this number just in case you want to cancel and this number 0873485411 does not work. Please someone from iTalk call me (0678070655) to cancel this nonsense of a product that you lie about.
0
Replies (0)TR
Tarryn R
1 reviews | Active since Jan 2020
7 Mar 2026, 13:03
*****ULENT!
Purchased a MTN contract via their website. Come delivery day and I receive 2 phones. I immediately contacted mtn who gave me various numbers to rectify the issue. After 2 days I go to a physical store only to be told i have 2 contracts that i will be billed for and they can't do anything about it, i reported this as ***** to Mtn and they informed me italk has to correct the mistake. I never agreed to this! I was only contacted to "verify" my bank account details. Someone at italk needs to contact me urgently regarding this *****.
Helpful (0)
|Replies (0)TR
Tarryn R
1 reviews | Active since Jan 2020
7 Mar 2026, 13:03
*****ULENT!
Purchased a MTN contract via their website. Come delivery day and I receive 2 phones. I immediately contacted mtn who gave me various numbers to rectify the issue. After 2 days I go to a physical store only to be told i have 2 contracts that i will be billed for and they can't do anything about it, i reported this as ***** to Mtn and they informed me italk has to correct the mistake. I never agreed to this! I was only contacted to "verify" my bank account details. Someone at italk needs to contact me urgently regarding this *****.
0
Replies (0)TS
Tshepang S
1 reviews | Active since Jan 2020
5 Mar 2026, 08:56
Disappointing service received
Poor service, rude consultants. horrible turnaround times on call backs
Helpful (0)
|Replies (0)TS
Tshepang S
1 reviews | Active since Jan 2020
5 Mar 2026, 08:56
Disappointing service received
Poor service, rude consultants. horrible turnaround times on call backs
0
Replies (0)JI
Johannes I
1 reviews | Active since Jan 2020
3 Mar 2026, 13:35
Super Helpful
Their service was quick and helpful. Everything was handled smoothly and efficiently. Highly recommend!
Helpful (0)
|Replies (0)JI
Johannes I
1 reviews | Active since Jan 2020
3 Mar 2026, 13:35
Super Helpful
Their service was quick and helpful. Everything was handled smoothly and efficiently. Highly recommend!
0
Replies (0)JJ
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