AM
Akhona M
Active since Mar 2025
3
Reviews
0
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Reviews
3 reviews10 months ago
The best car insurance choice ever👌
I submitted my claim on the 26th of May. On the 28th, I received an email that it has been approved. After follow ups and investigation, I received a payout - hassle free. Everything is done online, no long phone calls or whatsoever. Forever NAKED!
53 replies
13 months ago
They **** about the vehicle being accident free and in an excellent condition
I bought a VW T-Cross on the 29th of November 2024. After a week of purchasing the vehicle, I discovered that the aircon was not working and the wipers washer tank was leaking with a missing pipe and also not working. On the 4th of January 2025 while fueling up, the petrol gushed out of the vehicle, underneath and the vehicle could not drive. I took it for repairs, and it was discovered that there's a big dent underneath the car and the petrol tank pipes were worn off. On the previous week while putting on tyres, there was a side of the car which was bent which made the installation difficult. The pipe that connects to the wipers water tank washer was missing and only sent to me via Postnet in December. The driver's seat has a hole and there's paint chip on the driver's door as well. The driver's door makes a whistling sound when driving. The bonnet of the car is a mess, it's not intact and makes a noise when driving. There's missing tubing and battery holder. I took the vehicle to VW for diagnostics and them discovered a lot of things that are wrong with the vehicle and now the dealership is refusing to cover the costs and telling me to use warranty. The total costs for everything that needs to be fixed is ~R64000 and they are saying I must use warranty. How do I use warranty for issues that they were aware of and just never transparent about. They are telling me to go to Ombudsmen knowing very well that I will not get assistance anytime soon. I'm now stuck with a vehicle that's unsafe for me and paying a huge instalment for it. I have been fixing one issue after the other ever since I got the vehicle.
0 replies
13 months ago
They **** about the vehicle being accident free and in an excellent condition
I bought a VW T-Cross on the 29th of November. After a week of purchasing the vehicle, I discovered that the aircon was not working and the wipers washer tank was leaking with a missing pipe and also not working. On the 4th of January 2025 while fueling up, the petrol gushed out of the vehicle, underneath and the vehicle could not drive. I took it for repairs and it was discovered that there's a big dent underneath the car and the petrol tank pipes were worn off. On the previous week while putting on tyres, there was a side of the car which was bent which made the installation difficult. The pipe that connects to the wipers water tank was missing and only sent to me via Postnet in December. The driver's seat has a hole and there's paint chip on the driver's door as well. The driver's door makes a whistling sound when driving. The bonnet of the car is a mess, it's not intact. There's missing tubing and battery holder. I took the vehicle to VW for diagnostics and them discovered a lot of things that are wrong with the vehicle and now the dealership is refusing to cover the costs and telling me to use warranty. How do I use warranty for issues that they were aware of and just never transparent about. They are telling me to go to Ombudsmen knowing very well that I will not get assistance anytime soon. I'm now stuck with a vehicle that's unsafe for me and paying a huge instalment for it. I have been fixing one issue after the other ever since I got the vehicle.
0 replies
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (66.66666666666667%)