BG
Bertus G
Active since Mar 2025
2
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2 reviews5 months ago
Good service
Brilliant service. Excelent prices Recommend them for all your Vw and Audi dpares
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13 months ago
Used Vehicle
Mid City Motors 2: Sales Representative: Abe Owner: Werner Purchase date :18-09-2024 Audi A3 1.8 TFSI From the very beginning, there were known issues with the car, which the sales representative was aware of at the time of sale. These issues included maximum engine speed errors and other mechanical faults. However, despite knowing about these problems, the dealership proceeded with the sale without addressing them. Upon reviewing the service history of the vehicle, I discovered that the last recorded service was on 3 March 2022, at 112,172 km. The dealership did not service the car before reselling it, which raises serious concerns about their business practices and commitment to customer safety. Shortly after purchasing the vehicle, (27 September 2024) I started experiencing multiple mechanical issues. I immediately brought these concerns to the attention of the sales representative via WhatsApp messages and phone calls, consistently expressing my dissatisfaction and worries about the car's performance and safety risks. However, despite my ongoing efforts to communicate with the dealership, little to no action was taken to resolve these issues. By November 2024, the problems worsened significantly, and I began experiencing a gearbox malfunction error, in addition to the previously identified faults. Since then, the car has continued to deteriorate, making it increasingly unreliable and unsafe to drive. I have made multiple attempts to resolve this matter directly with Mid City Motors 2 Klerksdorp, yet my concerns have been largely ignored.
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1 (50%)
4 Star
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1 Star
1 (50%)