Active since Mar 2025
Fit24Gym Closed in Park Square Umhlanga and informed all members to use the Oceans Mall Fit24Gym. This was not the agreement we had. Do to work time I cannot travel to that gym. The Honest thing to do would be to give members an option. You guys have no listed email for customer support. And when I try and contact you via telephone the call drops. Stop debiting my account.
Absolutely terrible service. 4 months and I still have not received money. I was told the 25th of March that I would receive it on the 4th of April 2025. It’s now the 8th. You people held my money for 4 months. I also want interest on the money for every month the money was in your credit.
Your finance department has taken 3 months and is still not capable of doing a refund. I get told I shouldn’t call in so much, yet the only time my case moves forward is when I call in. I got no rest when you wanted your router. I want my money now. Not in two weeks. Ask someone to send my an EFT for R1700 and they can have my refund of R1700.