PS
Phumelela S
Active since Mar 2025
2
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2 reviews13 months ago
Revibe failed to deliver my device and they are not helping me get my refund
This is day 13 of not getting my device from Revibe since I ordered on the 19th of March 2025.Customer service has not been really helpful because I asked them to help me get my refund back as I no longer want the laptop.They sent me a claims forms which I could not click the submitt button on and I reported this back to them and the answers I got were not really helpful. Revibe.Me I want my money back I've been patient with the company and you guys decide to do me dirty. I can no longer wait anymore or accept any apologies I want my REFUND!!
53 replies
13 months ago
Waiting for my laptop without hope
I ordered a laptop on March 19th and that is like 7 days excluding the Friday which was a holiday.i received an email that stipulated I would get the Laptop within 2-4 days of purchase.I've been communicating with one of the consultants and indicated that my matter has been escalated to management whereas I need that Laptop ASAP.I am not happy with the online purchasing experience that Revibe has given to me because it feels horrible and the fact that I am unable to track the order on my side which is causing me extra frustration. I believe that if I had not called them they wouldn't have sent me updates of what is happening with my shipment. The feedback the consultants have given to me is uncertain there's a chance of them not shipping my laptop by nextweek.What pains me is that I did not buy this laptop on credit I paid full amount with the expectation of receiving my order.This company did me dirty💔😔I am not happy.
0 replies
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