AH
Annerie H
Active since Apr 2025
2
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2 reviews9 months ago
Very very unproffesional and bad experience!!!
I have always trusted and believed in Babysoft toiletpaperbrand for its consistent quality and have been a loyal customer, avoiding cheaper alternatives due to my belief in this product’s reliability. Unfortunately, the toilet paper I received is defective. The inner roll is misshapen, making it impossible to fit onto a standard toilet roll holder. Additionally, the paper itself is crumpled and poorly packaged, rendering it inconvenient to use. This issue has placed an unexpected burden on me, as I now face the additional expense of purchasing replacement toilet paper and can not put it on the roles holder. I tried contacting Checkers where I bought it and they are not able to assist me. I have been in contact with BabySoft,but the communication on their side is very bad and unprofessional. They only supp**** me with a R114 voucher, where my original product cost R170. The customer service agent , Kenny at Baby Soft was very unprofessional and his tone was aggressively per our telecom when I followed up on my unrep**** emails and asked that his manager Verinique phones me back. What a disgrace.
0 replies
13 months ago
regret opening an RCS card
I am writing to express my frustration and disappointment with the service I have received while attempting to close my account. Despite numerous phone calls and emails to contactus@rcsgroup.co.za over the past week, my account remains active. I regret opening this account and would like to confirm that it has been settled in full. I have requested immediate action to close my account and resolve this matter but no one comes back to me.
1 reply
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