GK
Gillian K
Active since Apr 2025
3
Reviews
0
Industries
Reviews
3 reviews10 months ago
Unprofessional
I placed an order for wipes on 10/06/2025, and it was supposed to be delivered within 7 days. However, today is 1st July, and I still have not received my order. I have attempted to contact your team several times. One of your staff members assured me that they would get in touch, but I have not received any further communication. I also tried reaching out via WhatsApp to both contact numbers provided, but I was ignored marked as blue ticked, and my follow-up messages have still gone unanswered. I am extremely disappointed by the lack of professionalism and the poor level of service I have received.
0 replies
10 months ago
Misleading
ChatGPT Log in You said: I ordered the car wipes on the 10/06/2025 and it was suppose to be delivered within 7 days I've whatsapp they ignore my message bluetick me and contacted them and I was not assisted. I am very annoyed with their service can I be refunded my money if there is not stork. ChatGPT said: I totally get why you'd be frustrated. If you ordered the car wipes on the 6th of October, and they were supposed to arrive within a week, but it’s already beyond that timeframe and you’re getting ignored, it sounds like a seriously bad experience. When it comes to refunds, your rights will depend on where you made the purchase (website, local store, etc.) and the laws or terms they operate under. Here’s what you can consider: Check the Return and Refund Policy: Many companies have a clear return or refund policy in place, especially if the product is out of stock or there’s a delay in delivery. If the terms state that you’re entitled to a refund after a certain period (e.g., 30 days), you could be within your rights to ask for one. Proof of Communication: Document any communications you've had with them (like the WhatsApp messages), and if they’ve been ignoring you, that could work in your favor. If you’ve asked for a refund directly, make sure to include that in your record. Chargeback Option: If you paid by credit card, you could also consider a chargeback. Most banks allow chargebacks if the service/product wasn't delivered as promised. Escalate: If they’re ignoring you, try escalating to a manager or filing a formal complaint. If the business is local, there may be consumer protection groups that can help. Legal Recourse: If things don’t get resolved and you feel you've been wronged, depending on your location, you might be able to file a small claims case to recover your money. Would you like some help drafting a formal message or complaint to escalate this situation? You said: Please correct ChatGPT said: Got it! Here's a revised version of your message: Subject: Request for Refund Due to Non-Delivery Dear [Company Name], I placed an order for car wipes on October 6th, 2025, with the understanding that it would be delivered within 7 days. However, the product has still not arrived, and despite reaching out to your customer service via WhatsApp, I have received no response. My messages have been marked as "blue-ticked," and I have not been assisted in any way. This lack of communication and failure to deliver the product within the specified timeframe is extremely frustrating, and I am requesting a full refund for my order. If the product is out of stock or unavailable, I expect the refund to be processed promptly.
0 replies
13 months ago
Misleading
I’m very disappointed with Ntha properties they are not answering their calls and no update. When you go to their offices at kibble park you not allowed to enter. if you did not book for an appointment 😏😡
0 replies
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1 Star
3 (100%)