Active since Apr 2025
I am writing with heavy heart because of the service I got from the courier guy team. I placed my order and it was sent on 13th Tuesday via the courier guy service since the 13th the status was in-transit PLZ the waybill number (LL-EM5M1Y) yesterday I phoned the Port Elizabeth depo was advised that the was a delay with parcel, but I will get it early today, when I was doing a follow-up, they are telling me that my parcel was involved in hijacking. I am hurt and frustrated because they were not honest from the start when I was querying for my order it was back and forth. I want to know if their drivers are stilling from us because I happened twice with my cousin, she never got her stuff, and they say to her the parcel was involved in hijacking.
I want to lay a compliant about the service I got from Gardmed Ambulance service, when my husband was very sick with severe Ulcer, and my husband was referred by his doctor to East London St Dominics Hospital. When I phone the Ambulance to this number (0730656660) to request for the Ambulance the lady transferred me to the guy, this guy phoned me by this number (0699234772) and requested the medical information and I provided him with all the information but the guy told me that they won't be able to come and fetch us because the funds from the medical aid are exhausted so we won't be assisted at the hospital because we have no funds. I had to hire a car from Fort Beaufort to East London because my husband was in pain and we arrived the hospital and we were assisted and I didn't pay even a cent from the Hospital; everything was covered by the same medical aid they told me I don't have funds with. I almost lost my husband because of their lies and not to care. I am so hurt and disappointed with their service, I will never recommend them to anyone.
I am write with the heavy heart, Capitec does not want to payout funeral claim,I have submitted all the claim forms( death certificate, the Bi forms and the police report) yet the keep send me SMSes to submit the police report off which I did,then I received an SMS stating that my claim has been approved I must expect then money in the next 4-6hrs but yesterday I received another SMS saying I must submit the police report for the 4th time now. This payout was meant for the funeral,how do I then pay for the funeral if they are taking so long to pay.when is the deceased be buried? I'm so disappointed because they are so fast to deduct for monthly premiums but don't want to payout.
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