I3
ID: 3415110
Active since Apr 2025
2
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2 reviews12 months ago
Bad service
Requesting authorization took more than 2hrs. I have no words am so angry. Doctor closed while waiting...
117 replies
12 months ago
Battery malfunction and bad service
I have bought a solar gel battery at unimart Hebron mall, on the 1 march 2025. I used the battery only for 3days then started to malfunction. I took it back to the store, they did not want to exchange at first. After i told them to connect it and see for themselves thats when they gave me another battery. I said it must be tested at first before i leave the store. So it was working fine when i get home the battery is doing the same as first one. only to find out after i left the store that there was another support battery inside solar generator the time i said they must test that battery. that is why the battery appeared to be working fine. When i took it back i told them thats it your batteries are not working i need exchange to solar panel. They giving me run around they say the supplier of battery is checking the battery. The battery has fault and i am to blame. How is that possible when i only used it for 3days then it started to malfunction. On that 3days it did not charge fully as expected. The store manager is rude everytime i go to the store to follow up on the matter she is making noise at the same time working inside a store with a baby. She would be carrying a baby authorising for cashiers at the till point in front of customers... I have proof, unimart is not the store you can trust with service. I am still waiting for feedback from unimart about battery supplier and exchange to this day.
0 replies
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