Active since Apr 2025
Bad costumer service and misleading information about the Hi-Fi corp lifestyle Polokwane. I bought a printer in the store to Karabo sales consultants, was very rude and useless when i asked him to assist me to connect the printer with my phone. then i took a printer home struggled to connect only to find out the printer is not wireless after Karabo told me is using wifi to connect. the following day I returned the printer for refund I met Kamogelo giving me attitude saying she cant refund my money on the spot i must come back around 12:30 since the store is closing at 13H00, I went back to get my refund to found out the store is closed. no one at store. I wonder if pepkor know how they brand is being used useless and meaningless.
Excellent service received from the team, especially Robert Mphahlele. I arrived as a walk-in client without an appointment, but Robert handled the situation with professionalism, efficiency, and a positive attitude. He made it possible for me to get a same-day booking and ensured my car was serviced without any hassle. The level of customer care, clear communication, and willingness to assist truly stood out. This is service excellence at its best. Big up to the Westvaal Limpopo Service Centre team for going above and beyond! 👏🚗✨