RV
Rozanne van der Bank
Active since Apr 2025
2
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Reviews
2 reviews10 months ago
**** - No delivery of goods after over a year!
****😱 STAY AWAY! We paid the R80k in advance for the batteries and Jonathan/Grant has been lying and keeping us hopeful since November 2023, and he still hasn’t delivered. The level of conviction he has in his own lies is inconceivable. How ridiculous is it that his one out of many excuses for a delay in delivery, was due to him preaching and attending a Christian conference.
0 replies
12 months ago
Refund not paid for over a month!
I bought items online on 13 March 2025. By 20 March 2035, the payment still wasn’t allocated to my order due to some glitch on the system, so I cancelled the order. It is 16 April 2025 and I still haven’t received my refund. I have spoken to so many agents and none of them give have been able to reaolve the issue. Even if I have spoken to managers, they all promise to escalte it to Finance, but the next time I phone, they say they will escalate it to Finance AGAIN. I spoke to someone on 12 April who stated I will receive my refund in 5 days, but this morning when I spoke to an agent, they said they can’t see that it is with finance yet. The turnaround time is supposed to be 7 working days. We are currently on 3x the days that they are supposed to take - 20 days and it doesn’t seem like there is any hope that it will not grow.
755 replies
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1 Star
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