AP
Ashlen P
Active since Apr 2025
2
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2 reviews12 months ago
Unfair and Unaffordable:1 June 2025 ,Zoom Fibre's Forced Upgrade is a Rip-Off
*"Unfair and Unaffordable: Zoom Fibre's Forced Upgrade is a Rip-Off"* I'm appalled by Zoom Fibre's decision to discontinue their lower-speed fibre packages and force customers onto their 50/50Mbps package at a whopping R669/month. This price hike is outrageous, and I'm still on the cheaper plan for now, but I'm exploring other options. The lack of affordable options is concerning, and I question the legality of this move. I urge consumer watchdog organizations to investigate this price gouging. It's unacceptable to force customers into expensive plans without alternatives. Zoom Fibre's decision seems more focused on profit than customer needs. I hope they'll reconsider or offer more flexible options. Until then, I'll be looking elsewhere for better value. *Rating: 1/5 stars*
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12 months ago
Unfair and Unaffordable: Zoom Fibre's Forced Upgrade is a Rip-Off from 1 June 2025
*"Unfair and Unaffordable: Zoom Fibre's Forced Upgrade is a Rip-Off"* I'm appalled by Zoom Fibre's decision to discontinue their lower-speed fibre packages and force customers onto their 50/50Mbps package at a whopping R669/month. This price hike is outrageous, and I'm still on the cheaper plan for now, but I'm exploring other options. The lack of affordable options is concerning, and I question the legality of this move. I urge consumer watchdog organizations to investigate this price gouging. It's unacceptable to force customers into expensive plans without alternatives. Zoom Fibre's decision seems more focused on profit than customer needs. I hope they'll reconsider or offer more flexible options. Until then, I'll be looking elsewhere for better value. *Rating: 1/5 stars*
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