Active since Apr 2025
The lady by the name of Refentse Ramano was very professional in assisting me 🙏🏽
I bought a pre-owned car, a Hyundai i20 Active, 2018 model,at the dealership on the 3rd of April. Within 21 days of the purchase I noticed that the car has signs of peeling off at the top and I informed them about it. I even took the car for them to check it. I was then told that they were not aware of such and they will get back to me. Currently the car is now peeling off at the tail gate. I took pictures and showed them. The salesman told me that he will show his manager and get back to me. He never did. Yes I understand that I bought a pre-owned car, but if I was aware that it was going to peel in this short space of time, I was not going to buy it. On top of that, the boot of the car is not opening.
As a new driver who knows nothing about trackers and all, Boineelo Tabane was patient enough to educate me about it and even went further to ask one of her colleagues to call me and explain what is appearing on the app and how to use it or when to use it.