TM
Tshiamo M
Active since Apr 2025
3
Reviews
0
Industries
Reviews
3 reviews3 months ago
Great service from Z...
Great service from Zanele Mkhwananzi and I am happy with her service
56 replies
10 months ago
Bad service from Telkom Sandton City
Bad service from Telkom Sandton City. I purchased an new contract from Telkom Sandton City and received the worst service ever. Firstly the phone was not available in the store and had to be collected from the some store in the East rand. After a few back and forth and numerous calls with the Store manager and Assistant with empty promises, the phone was available for collection which I did pick on Monday 23 June 2025.The Store Manager Pat promised that my existing Telkom prepaid number will be converted to a contract in line with the package and that there will be a Huawei watch delivered to me, two days later I followed up as none of that was done. I walked in to their store for the fourth time and was assisted by Clement (who went out of his way to assist) regarding the prepaid number conversion( matter sorted).To date I have received no confirmation whatsoever regarding the watch delivery to make matters worse Jerry was not even available at the store. At this point I would rather cancel this contract which taken up so much of my time continuously having to come in to their store without any resolution.
0 replies
12 months ago
Bad service from staff to management
My Ford Ecosport was booked in at Ford Bryanston dealer as the engine light kept popping up and there was also lack of power when driving early April 2025.I was advised that there was an issue with plugs after assessment which I paid for and a few days later the car was ready for collection. The day before collection I made an EFT payment to their relevant account, the next day when collecting the car I was advised that the payment was not reflecting in their account by Samantha who then referred to his manager(a very rude) who said” what if they are been ****med, the car cannot be release”. I swiped my card for another payment and requested that the initial payment be refunded as soon as funds ,Nonetheless I picked up the car and headed back to the office, later while driving home ,the same engine light came back on and the car lost power again, the same issues that have been seemingly fixed by Ford Bryanston. I returned the car the next morning and was advised that they will check and contact me later. Meanwhile it is Easter weekend and I don’t have a car to travel as per my plans. Later on I was advised that there was an issue with a petrol pump which also carries additional costs that I have to pay for. To say that this is the worst customer service I have ever received is an understatement, the car was diagnosed initially and the petrol pump issue was not picked up .The seems like a **** to ****** as much money as possible from me not to mentioned that throughout all of this I have been offered all kinds of value added services such as paint restoration etc. It honestly seems like they create non existing issues on the car so I can keep paying more. The “old car parts” plugs have never been showed to me leaving me to wonder if they even replaced the plugs. Ford Bryanston just don’t care about customers,to date no apology has been offered and the so called Manager could only think of me ****ming them while I had doubled pay them
0 replies
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (66.66666666666667%)