T
Tabea
Active since Apr 2025
4
Reviews
0
Industries
Reviews
4 reviews2 months ago
Worst inconsiderate situation I have ever been
I'm extremely disappointed in how I'm being treated as a client. I've been loyal since 2019, never skipping a payment. I sent emails on Jan 16th making and arrangement to pay R18k and 20th to arrange the R5K payment, amidst a tough time - my grandfather recently passed away. Now, I am receiving calls refusing to amend the arrangement? 😤 To be honest, it's shocking. I've always been a responsible client, and this feels harsh. Can we revisit this? I'm struggling here. Do you all want to repossess my car because of R36K?
0 replies
5 months ago
It took me long to be able to save money for paints and they did not deliver. I'm shocked that a reputable brand like Dulux would handle a customer issue so poorly. I sent someone to buy paint on my behalf, and despite clearly communicating my lack of exp
I am dismally hurt and disappointed by the service and reasoning.
53 replies
10 months ago
I WANT MY MONEY!!!!
I purchased a couch from Rochester, but they failed to deliver what was advertised. Despite giving them a second chance, the issue persisted. I've been waiting over 3 weeks for them to collect the couch, and their response time has been slow. I've requested a refund and provided proof of bank account details, but they keep asking me to resubmit the information. I'm frustrated with the lack of communication and being passed around. I want a full refund and expect better customer service. It's unacceptable that they're selling products without adequate management oversight. I WANT MY MONEY!!!!!!!!
0 replies
Review Distribution
5 Star
1 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (75%)