Kaylinn V

Active since May 2025

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Reviews

4 reviews

5 months ago

How is my own savings flagged as *****????

Make me understand how money that I transferred from my 7days notice account to my main account got flagged as suspected *****?? This is such bull***t. I mean it's my own savings within the app, not even from another person's account. I also still have money on hold from a few months ago that was solved and not cleared. This is the worst bank ever.

71 replies

Flash app

8 months ago

Customer support but there's no real help.

So I made a transaction on the Falsh app, I paid off some money I borrowed from someone through pay@. And just minutes after they blocked my account and needed verification. I submitted my documents and contacted the call center with no help. It's been a week now and I've submitted my documents 3×, I've contacted them everyday but still no feedback on why they can't unblock my account. I still have a lot of money on that app and I'm unable to get it back until my account is unblocked.

0 replies

MoMo

9 months ago

There is no real help here.

I don't know what the problem is but I have been trying to upgrade my account for the past week with no luck. The customer service didn't help at all, saying that it's my signal but my upgrade was submitted successfully with no approval.

0 replies

Capitec Bank

11 months ago

Capitec.

Hello, about two months ago someone that sent me money reported the transaction instead of contacting me and all my money was put on hold. I contacted Capitec through WhatsApp and they said the investigation can take up to 21 days, it's been 2 minths already. On my app it shows the issue has been resolved but my money is still on hold. Shouldn't they give back my money if the issue is resolved? Worthless.

58 replies

Review Distribution

5 Star

0 (0%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

3 (75%)

1 Star

1 (25%)