LC
LAURA C
Active since May 2025
2
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2 reviews3 months ago
BAD SERVICE AND SYSTEM IN PLACE TO GET CLAIMS PAID OUT
THEY TAKE FOREVER TO PAY OUT A CLAIM. AFTER SUBMITTING ALL THE REQUIRED DOCUMENTS AND RECEIVING CONFIRMATION VIA E-MAIL THAT THE REQUIRED DOCUMENTS HAVE BEEN RECEIVED, YOU STILL HAVE TO PHONE AND GET THE CASE ESCALATED AND THEN PHONE AND FOLLOW UP ON PROGRESS AGAIN FOR CLAIM TO BE PAID OUT. BESIDES THE FACT THAT THEYTAKE 20+ MINUTES TO ANSWER A CALL WHY MUST THE CLAIM BE ESCALATED AND THEN FOLLOWED UP IN ORDER FOR CLAIM TO BE PAID OUT1 reply
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1 Star
2 (100%)