Active since May 2025
I came on the 14 June to buy a dagwood, whistle I was waiting for the order to be ready I requested for the bathroom. I was told that I needed to pay R5 to use the bathroom. I immediately requested to speak to the manager, he came from the back office without a name tag on. He did not greet however I continued and said what I wanted to say. The manager told me the same thing that the toilet costs R5, I then requested his name, he told me that the Popia Act does not allow him to give me his name. The servise at steers is poor and the treatment i Received was very bad and the owner of the steers went on and reported my complaint to my Employer
On May 26 I was booked at Regal Inn for 1 night, I checked in at the reception and I was given my room keys. I needed a plate to put my take away food so I went to the kitchen to request for a plate, to my surprise I was told that they do not have plates, they can only give me a paper plate. I was so astonished and in disblief because I thought Regal Inn is a Hotel. The following day I went to the swimming pool, a lady who was the Manager came to me and told me that I am not allowed to use the swimming pool. I wish to bring to your attention that there was no sign that the swimming pool is closed, the gate to the swimming area was not locked to restrict the gates from entering the swimming area. I hereby request Helo Peter to assist me in handling this matter so that the guests can be treated with decency
In April 2025, I bought a Huawei pura 70 ultra cash at Midlands mall in Pietermaritzburg in Kwazulu Natal. I was told that the gadget comes with a free gift which is a watch and ear phones. It was explained that the company will deliver the gift to my physical address. Till this day, I have not received the gift nor a courtesy call explaining why the gift has not been delivered. I found it weird to buy a gadget at the shop and then told that the gift will be delivered, I am of the view that the minute you buy the gadget you must be given the gift same time. In view of the above, I would like helow peter to intervene on my behalf and do a follow on what is the cause of the delay.
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