Active since Jun 2025
Terrible online experience - Money deducted no refund, call centre agents are useless, Money deducted from my account, been battling for 2 weeks now, calls, emails, to be refunded, have to explain my query every time. All documents submitted, jsut for them to request again, had to resort to Linkedin and Rocket search to get hold of Senior management, still not resolved, praying! Will never buy online from them again! Worse experience!
Unreliable and Unprofessional – Avoid at All Costs I booked and paid in full for a marquee rental for my mother’s 80th birthday, celebration 31/05/2025 — a very important and sentimental event for our family. Initially, communication with the business was acceptable; they responded to messages and even rescheduled the delivery time. However, on the day of the event, they failed to show up completely. I tried to call and message them multiple times to find out what was going on, but they ignored all communication and eventually blocked me without any explanation or refund. This caused a great deal of stress and disappointment on what should have been a joyful day. I cannot recommend this business due to their lack of reliability, professionalism, and basic customer service. Please think twice before trusting them with your important event.