TM
Thobeka M
Active since Jun 2025
2
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2 reviews11 months ago
Engine failure that Kempstone refuses to take accountability for.
service and ****mers Such an unfortunate bad service from Renault. I bought a car in 2023, a 2022 tribal model at Queenstown branch. After my third service in November 2024, I got a light indicating an engine fault later in November. I called and they booked me for 8th of January. In February I got the same light indicating the same problem. I called and they came to take the car in March to date. Renault is threatening to take my car to an auction if I do not go and take my car. How am I supposed to take a car that has an engine fault? That is not working and moving? I am stressed as Renault and Kempston are playing games regarding my car that they do not want to fix. Please help, the car still has a warranty of 5 years.
0 replies
11 months ago
Renault S.A bad service and ****mers
Such an unfortunate bad service from Renault. I bought a car in 2023, a 2022 tribal model at Queenstown branch. After my third service in November 2024, I got a light indicating an engine fault later in November. I called and they booked me for 8th of January. In February I got the same light indicating the same problem. I called and they came to take the car in March to date. Renault is threatening to take my car to an auction if I do not go and take my car. How am I supposed to take a car that has an engine fault? That is not working and moving? I am stressed as Renault and Capstone are playing games regarding my car that they do not want to fix. Please help.
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