MM
Mark M
Active since Mar 2011
13
Reviews
0
Industries
Reviews
13 reviews7 months ago
The tow service was fast and efficient with a freindly driver who gave me a lovely service
The tow service was fast and efficient with a freindly driver who gave me a lovely service. Thank you King Price
53 replies
11 months ago
The claims process was easy and efficient
The claims process was easy and efficient. The Supplier was professional and arrived on time. A faulty product was replaced the next day as the it was discovered after business hours
53 replies
18 months ago
Google Drive not as secure as you may think
We use Google drive to backup all our sensitive and important information. When we logged in yesterday, to our horror all the information Files and folders were gone. This information dates back approximately 1-2 years updated monthly. All gone. We interacted with Google (most probably an AI agent) resulting in the following outcome "Either the data was not up loaded or it is was deleted and too old to retrieve" after spending an hour online with them. We were under the impression that Google drive was a safe place. Don't trust it, make other arrangements if you have important data. Quite disappointed
0 replies
38 months ago
Pulling teeth at Old Mutual
We applied for a tax free investment online in the beginning of February 2023. Funds were to be transferred from a tax free account held at another bank and a Transfer-In form must be completed. I spoke to ten or more people at Old Mutual on the number 0860 506070 Customer care line and nobody could help me with the form … they did not know what I was talking about. I search the Old Mutual website and finally found the form on my own, under one of the FAQ section. After I submitted the document, an old Mutual consultant provided me with the manual of how to transfer tax free funds….. a little too late Funds were transferred on 14 February 2023. The consultant requested the documents from the transferring bank, which we immediately provided. By 20 February 2023 the transaction was still not completed. We spoke to M de Vos. His comments were: You should use a broker or be willing to wait a week or more if you use the online system. Whaaattt??????? Mr de Vos asked me to submit all the documents AGAIN to him as they were outstanding on the system. My conclusion, the online application does not work and the Customer care staff are not well versed in Tax Free investments.
56 replies
45 months ago
Telkom LTE network
Both my neighbours and I have not been able to connect to the LTE network for almost a week. I have 83 Gig which is paid for but I cannot use. This is frustrating, but even worse, it seems that the call centre staff is under instruction not to initiate faults on the network as it is virtually impossible to get a fault reference number from them. They placate the user and use tactics like you must switch off your phone or we will send you an sms etc ... to end the call and get you off their back.
0 replies
49 months ago
BE CAREFUL of Makro Product Reviews - they are hand picked
Makro asked me to review my online purchase. I did so by stating the following: 1. I purchased two cameras and one was faulty - 2. I tried to return the faulty camera to the store who refused to accept the return as it was an online exclusive and had to be collected by courier 3. Makro gave me the option to select date of collection and I chose 17 Mar 2022 4. To date 23 Mar 2020 the item has not been collected. Makro sent me an email advising that the response above was moderated, rejected and would not be published. Be careful of the reviews that are posted on Makro online products, they are hand picked.
53 replies
58 months ago
Telkom LTE Network
Telkom LTE Walkers fruit farms / Apple orchards Gauteng We use the Telkom LTE wireless connection for both Data connections and telephone calls in our business which is heavily dependent on communications. This connection went down around 12am on Tuesday 29 June 2021 – more than three days ago. We reported on Telkom number 180 every day. We are desperate to get back to work. We have had no success. The telephone consultants advise that they will inform the back office about the issue, and or the technicians are working on it. In reality this does not happen since: 1. They cannot issue you with a reference number for your fault report 2. They are told by their supervisors that this is the standard response I can understand that they do not want to overwhelm the network department but with this disconnect between the user and the network department these issues can persist, and further begs the question as to why Telkom is trying to fool the users. We buy the products and expect to be able to make use of the same. I have a total of 60Gig that I cannot use. We are really at or wits end and need some assistance
0 replies
71 months ago
Bad store management
On 20 June 2020 we applied for the 10gig+10gig contract at the “Three Rivers” Telkom shop in Vereeniging Gauteng. The application was approved. I supplied my original green ID document together with my “Proof of address. The consultant Aviwe refused to supply the simcard as she could not complete the fingerprinting process as I don’t have a right thumb. She said Telkom would contact me and on request she gave me the contact number 016 4540974 which is incorrect. I found the correct number as 016 4540794 which nobody answers – I tried 35 times. I then emailed the complaints department, and after two days I received an sms that stated that my query has been resolved – case no 34016577 Result: I signed a contract, it was appoved, I supplied proof of Identity and address, I STILL HAVE NO SIMCARD
0 replies
87 months ago
Rude Unprofessional and NO Integrity
I booked at River Lodge on a Daddy’s Deal Voucher C4B3C12D On 20/2/2019 I forwarded the voucher together with a request for a reservation on Weekend 02 Mar 2019. They replied in an hour to inform that they were fully booked. I called the resort and spoke to the lady at reservations at 02h31 and enquired about the availability for the weekend 8 Mar 2019 and was assured of availability. I followed this up with an email as soon as I put the phone down and requested that a booking should be made as discussed. She did not reply to my email and this morning 22/2/2019, I called to confirm my reservation. I was informed that they are fully booked for that weekend and that I should choose another date. When I asserted that this is not acceptable as she had informed that there was availability and that I had accepted the reservation and followed up with an email, she became rude with lots of attitude and told me that (at her own discretion) she is now sending an email to refund me. I am of the opinion that River lodge is moving the clients with Daddy’s Deals vouchers to the back of the queue as they receive cash clients. I really find this unacceptable, and for Daddy’s Deals to accept suppliers that treat their subscribers in this manner is outrageous Maybe this is the reason why they are issuing vouches – their attitude and integrity.
0 replies
90 months ago
VFS GLOBAL - No Integrity
We applied online to VFS Global for 2 visa and made payment of R334.00 via EFT on 06 Sept 2018. We were later informed that they did not accept ETF payments and were requested to complete a refund application and advised that payment would be made 30 days after the EFT was deposited. We completed and handed the application over to VFS staff at their offices on 17 Sept 2018. They confirmed receipt of the same by email. We have not been refunded. We sent numerous emails requesting the refund on 5/11/2018; 19/11/2018; 20/11/2018; and 29/11/2018 without any success. VFS has now advised that the payment was made on 10/10/2018 which is not the case. They have not provided a proof of payment but are requesting a copy of my bank statement. How ridiculous …. I’m definitely not doing that. How bad can it be if a company is refusing and lying about refunding an amount of R334.00 Really, I am disgusted that I have to turn to Social Media to get a refund.
105 replies
Review Distribution
5 Star
2 (15.384615384615385%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (7.6923076923076925%)
1 Star
10 (76.92307692307692%)