JW
Johan W
Active since Jun 2025
4
Reviews
0
Industries
Reviews
4 reviews2 months ago
Be cautious of WeBuyCars they are the worst ever
Be Cautious of WeBuyCars I am writing to express my disappointment with the service I received from WeBuyCars. On Monday, 23 March 2026, I requested that one of their buyers evaluate three vehicles I wanted to sell. The buyer was friendly and provided great customer service during the evaluation. However, when I received the offers later that afternoon, I noticed errors in the capture of the vehicles' details. I informed the buyer, who assured me that the mistakes would be corrected. Despite follow-up attempts, I did not receive updated offers, prompting me to reload the vehicles on their app. When I took one of the vehicles to them for evaluation, I was given an offer that was R3000 more, and later, the buyer offered R50,000 less than the initial offer, citing paintwork issues despite no visible defects. I then had another vehicle evaluated, but was told that it had faults, including a non-functional 4x4 system and engine issues, which I believe were intentionally caused. A subsequent inspection suggested that the vehicle had been tampered with. My question is, if there were faults with the vehicle, why did the buyer not notice them during the initial evaluation? I am unhappy with the way my complaint was handled and the apparent retaliation. Working with the public you should know how to handle complaints, to damage someone's belongings isn't the way!
5 replies
6 months ago
Arnold Chatz Cars / Super Group South Africa Aftersales Customer Service Non Existing
I am writing to express my dissatisfaction with the service I received from Arnold Chatz Cars / SuperGroupSA, located at 15 J.G. Strydom Rd, Constantia Kloof, Roodepoort, 1709. On 13 November 2025, I purchased a 2024 Toyota Corolla Cross 1.8 XS Hybrid from Riaan Blase, the Used Vehicle Sales Manager, paying cash for the vehicle. Prior to finalizing the purchase on the 13th, Riaan informed me on the 12th that the windscreen fender lining needed replacement. However, upon arrival on the 13th, the work had not been completed. Despite this, we proceeded with the purchase, and I opted to replace the windscreen at my own expense. After taking the vehicle home and having a panel beater inspect it, I was informed that the spoiler cover and right side mirror were also damaged, likely as a result of the incident that caused the inner liner damage, and non of the parking sensors works. I notified Riaan about the additional damage and provided a quote for the repairs. Unfortunately, I did not receive a response from him until I sent a follow-up message, to which he rep****, 'You sent me a quote of R11,000; I was busy getting a quote from my side to see how I can assist with the repairs. You went through the car before you left here, and now you want to dictate to me. Have a lovely day, thank you.' Following this, I contacted Gerrie van der Kaay, the Dealer Principal, who assured me he would investigate the matter and get back to me. However, despite multiple follow-ups, I have not received any further communication or resolution from him. I am extremely dissatisfied with the customer service and honesty displayed by Arnold Chatz Cars regarding the vehicle they sold me.
0 replies
6 months ago
Arnold Chatz Cars / Super Group South Africa Aftersales Customer Service Non Existing
I am writing to express my dissatisfaction with the service I received from Arnold Chatz Cars / SuperGroupSA, located at 15 J.G. Strydom Rd, Constantia Kloof, Roodepoort, 1709. On 13 November 2025, I purchased a 2024 Toyota Corolla Cross 1.8 XS Hybrid from Riaan Blase, the Used Vehicle Sales Manager, paying cash for the vehicle. Prior to finalizing the purchase on the 13th, Riaan informed me on the 12th that the windscreen fender lining needed replacement. However, upon arrival on the 13th, the work had not been completed. Despite this, we proceeded with the purchase, and I opted to replace the windscreen at my own expense. After taking the vehicle home and having a panel beater inspect it, I was informed that the spoiler cover and right side mirror were also damaged, likely as a result of the incident that caused the inner liner damage, and non of the parking sensors works. I notified Riaan about the additional damage and provided a quote for the repairs. Unfortunately, I did not receive a response from him until I sent a follow-up message, to which he rep****, 'You sent me a quote of R11,000; I was busy getting a quote from my side to see how I can assist with the repairs. You went through the car before you left here, and now you want to dictate to me. Have a lovely day, thank you.' Following this, I contacted Gerrie van der Kaay, the Dealer Principal, who assured me he would investigate the matter and get back to me. However, despite multiple follow-ups, I have not received any further communication or resolution from him. I am extremely dissatisfied with the customer service and honesty displayed by Arnold Chatz Cars regarding the vehicle they sold me.
0 replies
12 months ago
Suster Dlamini refuse critical patients any treatment
Took my brother to emergency room 14:00 pm because he is very sick due to something that bit him and wasn't able to get any food or liquid in. He did not have any strength to even get in and out of the vehicle. The sister Dlamini on Duty didn't want to take his blood pressure, blood sugar she just told him to go sit there. Few times he came 1st in line for Examination she would let him in by the Examination station and she would disappear and new patients would arrive and she would tell my brother to get out and go sit back in line. At 19:20 pm she once again she refused to help him and he said there is no use for waiting anymore we should leave and she just said in a sarcastic way bye bye. He got extremely sick through the night just because of one medical worker who don't want to treat people but is only there for the money and benefits. They should appoint people who has a passion for people not people who has a passion for salary and benefits. She is a disgrace for the human race.
0 replies
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4 Star
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3 Star
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2 Star
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1 Star
4 (100%)