Active since Jun 2025
Truworths handed over my account to Brooks & Luyt Attorney's. The account has been settled two year ago and still waiting from them the paid-up letter. I did follow-up in March 2026 and April 2026 till now no response from them
I was handed over to VVM by nedbank and I made arrangements to settle my account end of March, which I did. I requested for a paid up letter beginning of April and I was told that it would take 21 working days. The 21 working days and I keep following up but I haven't received my paid up letter. The last agent I talked to on their WhatsApp line said it is on queue and had no turnaround time as to when I would receive it. I kept to my end of the arrangement and now I have to struggle getting the paid up letter and having my credit profile updated with credit bureau
Nedbank has been debiting money on my account, i have contact them and they have promise to stop it. now its three months but nothing has been done by them and the keep on debiting money on my account