LV
Lynn A
Active since Jul 2025
2
Reviews
0
Industries
Reviews
2 reviews5 months ago
Disappointing service -0 Stars if this was an option
I have previously bought instore from Hifi Corp and not had any issues, I placed an order online for delivery and received an sms almost immediately saying the order was received and would be delivered on Saturday 15 November, arrangments were made to be avilable on SATURDAY for the delivery. At 8:16 on Friday 14 November, I receive another SMS saying that the delivery would be made today. At 14:50 I called their call centre to find out what was happening as I had not heard anything as yet and the deilvery had not taken place, only to be told that it would only be delivered on SATURDAY. I have now lost a day's salary for Friday to sit around and wait, and will now have to loose another day's salary to repeat again on Saturday. The agent was not helpful at all! When I asked to speak to a supervisor, I was told she was too busy and to send an email rather. This sort of disregard for peoples time is not ok! HiFi Corp Im really sure you can do better.
0 replies
9 months ago
STILL no refund for cancelled booking after 6 months of follow ups
I had a booking for January, which was cancelled, it has now taken 6 months for the refund to be processed. Despite constant follow ups and requests for updates. It took 3 months to get a proof of payment which wasnt even for my booking!!! this is absolutely not acceptable.
0 replies
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1 Star
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