T
Tashmay
Active since Jul 2025
2
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2 reviews3 weeks ago
Bought an s24 ultra in March 2025 and the phone came with a damaged water seal on the back cover
Bought an s24 ultra in March 2025 and the phone came with a damaged water seal on the back cover. Been given the run around by Samsung in Pietermaritzburg and the whatsapp chat service. Got no assistance what so ever the phone is still under warranty and Samsung Pietermaritzburg is making me pay for the repairs when the phone came this way. Been to Samsung pavilion and they were abit helpfull. They told me what the problem is and the Samsung Pietermaritzburg should take it in but they refusing. Sent an email it Samsung via my Samsung account in November 2025 and to date have not received a response. Poor service from such a well respected brand
3 replies
11 months ago
Telkom is absolutely useless
Telkom is absolutely useless. I've been having such a problem with them. Can't go to the store for help because they dont care. Can't ask agents on social media, they send you back to the store Its an on going cycle and nobody seems to want to assist. Yet my contract is paid on time every month
0 replies
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