JR
Jacketta R
Active since Jul 2025
2
Reviews
0
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Reviews
2 reviews9 months ago
BEST SERVICE RECEIVED FROM BELECOO SOUTH AFRICA
Bought a Belecoo pram and after going back and forth with Makro not giving me any assistance. I got a call from Shahin Loonat from Belecoo who was not only polite but understood my problem of getting a Pram from Makro who was Incomplete and Defective and a health risk to my baby. He immediately with no hesitation told me he will assist me. I went to his office Saturday 26th July 2025 and received such good service from him. He replace my Pram within no time. Shahin Loonat I thank you again for going the extra mile this does not go unnoticed I am truly grateful for your service. “I highly recommend this business.” “Their customer service is second to none.” “The product quality is consistently outstanding, exceeding my expectations every time.” “I was completely impressed with their professionalism and customer service.” “The ambiance here is always inviting and comfortable.” “This is my go-to place for ‘X…’ - the best in town.” “Their staff is not only friendly but also highly skilled.” “Pricing is fair and transparent - definitely value for money.” “Efficiency and punctuality are hallmarks of their service.” Thanks Belecoo for your service and a big thank you to you Shahin Loonat
0 replies
9 months ago
POOR SERVICE FROM MAKRO
AFTER BUYING A PRAM FROM MAKRO ONLINE THAT WAS RECEIVED IMCOMPLETE CLAMP NOT ON WHEEL I AM TOLD THE BELOW I AM LIVID AAND WILL NEVER BUY ANYTHING FROM THEM AGAIN POOR SERVICE THERE EMPLOYEES DO NOT EVEN KNOW WHAT THERE TERMS AND CONDITIONS ARE PRAM IS JUST OVER 6 MONTHS OLD AND NOW I WASTED R3600 ON SOMETHING I CAN NOT EVEN USE. THIS IS A HEALTH RISK TO MY BABY WE CAN NOT EVEN USE THE PRAM!!! LOOK AT THERE RESPONSE BELOW PATHETIC SERVICE Dear Jacketta, Thank you for your email, and I’m truly sorry to hear about your experience. We completely understand how upsetting this must be, especially when it involves something as important as your baby’s pram. Please accept our sincerest apologies for the delay in communication and the inconvenience caused. We acknowledge your frustration and truly regret that this matter has not been resolved to your satisfaction. After carefully reviewing your request, we regret to inform you that the item is not eligible for return in terms of our returns policy. We understand this is not the outcome you were hoping for, and we genuinely sympathize with your situation. If there is anything further we can assist with, please do not hesitate to reach out. Once again, we sincerely apologize for the inconvenience and thank you for bringing this matter to our attention. Kind regards,
53 replies
Review Distribution
5 Star
1 (50%)
4 Star
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3 Star
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2 Star
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1 Star
1 (50%)