SN
Sibahle N
Active since Jul 2025
2
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0
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Reviews
2 reviews2 months ago
Highly disappointing experience with poor customer service and terrible store management.
Absolutely disgusted by both the service and the condition of this store at Mall of Tembisa. The shop is extremely untidy and disorganized—it’s almost impossible to find anything. Different clothing items are crammed onto the same shelves, many aren’t even on hangers, and some are lying on the floor or placed in the shoe section. Only one fitting room is available, while the other two are being used as storage, which causes long and frustrating waits—especially when someone is trying on multiple items. The checkout experience is just as bad, with long queues and a very slow cashier, leaving customers waiting far too long to pay. To make matters worse, there was a very rude gentleman who completely ignored us when we asked about item availability and just continued folding clothes. Overall, a highly disappointing experience with poor customer service and terrible store management.
0 replies
3 months ago
Bad customer care service
CAS-3031202-K7L7S4 - spoke to different consultants and they all have not assisted they can’t even explain why a voucher is not sent to me but was promised one after the bad food I received they are all telling me they are escalating 5 days later still not assisted ******* customer service they need to train their stuff as they even can’t even agree on one thing each agents tell you a different story
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Review Distribution
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1 Star
2 (100%)