Active since Jul 2011
For years I have become used to buying and getting quality frozen, bake yourself rolls from Deeghuys. Recently I ran into a snag and could not help but wonder if this will become a bump in the trust and reliance I have devolped over their products. The receipt for my purchase was no longer available, and I wasn't sure if or how they would handle my predicament. Things worked out more than just OK, and I'd like to commend the two cashier ladies at Deeghuys Somerset Mall who assisted me on 8/2/2021 when I returned a 2 weeks old pack of frozen Potuguese rolls that would not bake as they usually do. My ¾-pack of rolls was swopped right there and then with a friendly "I hope these will be fine as they have a different batch number sir". Thank you ladies, I tested the new rolls and they are indeed fine. Not even five minutes of your time, and you have an impressed and happy customer.
I've done a lot of buying through Takealot over the past few years. I'd like to add another half star to the 4 given. Their speed, and delivery is first class (5-star). You get prompts when delivery is imminent, and they always manage to deliver smartly and in a firiendly way. Their communication is also on a very high level (5-star). My only 2 gripes are that products are sometimes not as described on-line, and I have also been given previously opened products (which I simply returned). If not for this, they would get 5 stars from me. My returns items are generally handled effectively and their communication is exceptional.