BM
Boikanyo M
Active since Aug 2025
4
Reviews
0
Industries
Reviews
4 reviews7 months ago
Transphobic Radio Station
I am disappointed at Pretoria fm, discriminating against transwoman for public use of public toilet. As a radio station you are supposed to be neutral unless I am in the wrong world
0 replies
8 months ago
Exceptional service and Cuisine
I wanted to take a moment to express my heartfelt gratitude for the exceptional service I received from your team. The professionalism, kindness, and attention to detail were truly impressive. A special mention must go to Randzu, the patient, ever-smiling, and dedicated waitress who went above and beyond to ensure my experience was nothing short of outstanding. Her tireless work ethic, always being on her feet and ready to help, is a testament to her commitment to providing world-class service. I was also impressed by Reuben, the manager, who consistently checked in on us throughout our visit. His hands-on approach, even serving us himself while simultaneously ensuring everything ran smoothly, demonstrated exceptional leadership and dedication to customer satisfaction. The culinary experience was equally impressive, with the Chef preparing dishes that were nothing short of exquisite. The beef beggar was a standout favorite – tender, juicy, and cooked to perfection. Every bite was a delight! Lastly, I appreciated the establishment's commitment to gender diversity and inclusivity. The maintenance lady's prompt response to addressing the air conditioning issue, keeping her promises and ensuring our comfort, was truly commendable. Words cannot adequately express my gratitude and admiration for the exceptional service, outstanding cuisine, and welcoming atmosphere. Your team has set a new standard for excellence, and I look forward to returning soon. Thank you again for an unforgettable experience.
0 replies
9 months ago
Vodacom doesnt care about the service they offer
I am writing to express my extreme dissatisfaction with the service I received from Skynet regarding my contract SIM card delivery. On July 5, 2025, I app**** for a contract SIM card online, but I only received it today, July 31, 2025. Throughout the month, I experienced extreme frustration and disappointment with the Skynet team's handling of my delivery. Despite numerous calls to the Skynet call center and Vodacom call center, my concerns were consistently dismissed, and I received insincere apologies. The Vodacom call center manager, Kerryn, promised to escalate the issue and resolve it with Skynet, but she failed to follow through on her promises. I encountered conflicting information from Skynet representatives. Cohen confirmed my address and stated that the parcel was taken by the wrong driver. However, a lady from Skynet later claimed that there was no delivery address on my parcel. Furthermore, I was informed by Vodacom that Skynet had reported twice that I refused delivery, which is completely false. I never refused delivery, and this misinformation caused further delays and frustration. The delivery experience itself was also unacceptable. The delivery driver called me at 14:57, instructing me to wait for him at my workplace, as he refused to deliver to my home. When I called him at 15:46 to inquire about his whereabouts, he claimed to be at the Department of Home Affairs collecting his documents. He finally arrived at 16:51. I expect a higher level of service, especially considering the numerous complaints I lodged throughout the process. The unprofessional conduct, poor communication, and misinformation displayed by Skynet representatives are unacceptable. I request a formal apology and compensation for the inconvenience and distress caused by Skynet's poor service. I hope that you will take immediate action to address these issues and prevent similar experiences for future customers. Skynet Reference Number: K4920998.
106 replies
9 months ago
Skynet poor service, rude driver with poor communications skills
I am writing to express my extreme dissatisfaction with the service I received from Skynet regarding my contract SIM card delivery. On July 5, 2025, I app**** for a contract SIM card online, but I only received it today, July 31, 2025. Throughout the month, I experienced extreme frustration and disappointment with the Skynet team's handling of my delivery. Despite numerous calls to the Skynet call center and Vodacom call center, my concerns were consistently dismissed, and I received insincere apologies. The Vodacom call center manager, Kerryn, promised to escalate the issue and resolve it with Skynet, but she failed to follow through on her promises. I encountered conflicting information from Skynet representatives. Cohen confirmed my address and stated that the parcel was taken by the wrong driver. However, a lady from Skynet later claimed that there was no delivery address on my parcel. Furthermore, I was informed by Vodacom that Skynet had reported twice that I refused delivery, which is completely false. I never refused delivery, and this misinformation caused further delays and frustration. The delivery experience itself was also unacceptable. The delivery driver called me at 14:57, instructing me to wait for him at my workplace, as he refused to deliver to my home. When I called him at 15:46 to inquire about his whereabouts, he claimed to be at the Department of Home Affairs collecting his documents. He finally arrived at 16:51. I expect a higher level of service, especially considering the numerous complaints I lodged throughout the process. The unprofessional conduct, poor communication, and misinformation displayed by Skynet representatives are unacceptable. I request a formal apology and compensation for the inconvenience and distress caused by Skynet's poor service. I hope that you will take immediate action to address these issues and prevent similar experiences for future customers. Skynet Reference Number: K4920998.
0 replies
Review Distribution
5 Star
1 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (75%)